Credential manager

[Former Member]

Hello,upon successful certification test I have received invitation  to log into SAP Credential Manager. However after numerous  attempts to retrieve my password/username I have not received any e-mail from the system with username/password reset despite that the Credential Manager statement that "Account Recovery was successful, please check your E-mail". Please help.

[haraldernst · Accepted solution]

Hello!

Thank you for your Message. I have just send out an new Account activation for your Credential Manager Account.

Your Account was fresh created and never activated. So trying a Password reset can't work.

In those cases write to credential-manager@sap.com to get your Account activation mail.

Kind Regards,

Harald

[Former Member · Accepted solution]

HI Harald! I hope you are well - I have two certifications with an aging of three years, but i have never received the invitation mail to access Credential Manager,


I sent a email to credential-manager@sap.com, but I only got an automatic reply answer and i still remain without receiving the invitation mail or my password.


Can you please also send a new account activation ?


I really appreciate your help Harald!

kind regards!

Mario

[haraldernst · Accepted solution]

Hello Mario!

here is what I found: C_TSCM62_64 which is retired. Please, check https://training.sap.com/certification 'List of Valid Exams'. Your other Account wasn't created because of a missing e-mail address. As all communication from CM is e-mail based... we couldn't create your Account.

I hope you gmail account is still working as I used this to create your Account. Note this might take 24hrs. If you changed your mail Account write to credential-manager@sap.com. 

Kind regards,

Harald

[parimipavansai · Accepted solution]

Hi Herald,

I have tried to send an email too but I received an automatic reply saying this website only handles Password Resets. Even though I emailed about the same, it seems like it does not think so. Please help, if possible.

Thanks,

Pavan.

[haraldernst · Accepted solution]

Hello Pavan,

we received your mail and I hope your problem is solved now.

Kind regards,

Harald

[Former Member · Accepted solution]

Thanks Harald, now i received and email from SAP Credential Manager in my gmail account..thanks!

"Your Account has been changed for the following Certificate:    

C_TSCM66_65 Application Associate - Logistics Execution and Warehouse Management with SAP ERP 6.0 EhP5"

But i didnt receive any password for this new User ID... I try to send a request of new password request ( Forget passwrod section ) trought Credential Manager portal, but i dont have answer yet. I think i must wait.

Regarding the another certfication: C_TSCM62_64, which is retired, How i can demostrate to my customers that i have been certified in this course if i don't have the access to credential manager with this certification...Exist some kind of historial for my past certifications

Thanks for your help Harald,

Regards!

[parimipavansai · Accepted solution]

Thanks Herald, I am now able to access.

[haraldernst · Accepted solution]

Hello Mario,

please, check your inbox. It is helpful to send an e-mail to credential-manager@sap.com with your Person ID (former SAP User-Id or S-User). You do receive an Out of Office reply but this inbox will be checked for such occurences.

Kind regards,

Harald 

[Former Member · Accepted solution]

Thanks Harald, i received a reset password mail and now i can access to Credential Manager !

Do you know if i can add my past certification C_TSCM62_64 to the list of certificates in Credential manager? Or, maybe, if i can obtain some printable version for this certificate?

I know it's retired, but SAP never sends me a pdf version of my certification or a print and i neeed to prove my customers that i'm associate certified in this course.

Thanks a lot Harald! You are the only person helping out with this issues

kind Regards! Mario

[haraldernst · Accepted solution]

Hello Mario,

fine that your Account is now activated and set.

For a paper certificate of the C_TSCM62_64 you should reach out to SAP Education Argentina.

They might be helpful in this case. Please, list also the certificate ID as that Exam is not added to your actual Person-ID (former SAP User-ID or S-User).

Best regards,

Harald

[Former Member · Accepted solution]

Hi Harald!

I have two certifications.I have received an invitation mail to access Credential Manager, after several attempts to retrieve my password I have not received any e-mail from the system with username/password reset despite that the Credential Manager statement that "Account Recovery was successful, please check your e-mail. I am unable to access my certifications.

I've sent a email to credential-manager@sap.com, but I only got an automatic reply answer and i still remain without receiving the invitation mail or my password.

Following is my user id: s0015655467

I really appreciate your help Harald!

With Regards,

Mahesh C Batta.

[haraldernst · Accepted solution]

Dear Mahesh,

mail was send out.

Kind regards,

Harald

[vijender_balhra2 · Accepted solution]

Hi Harald,

Could you please activate my 'SAP Credential Manager' account as well.

S User ID  - S0012485480 , recently completed certification.

Received welcome email but facing same issue.

Thanks - Vijender Balhra

[Former Member · Accepted solution]

Hi Hatald,

Upon successful certification test I have received invitation  to log into SAP Credential Manager. However after numerous  attempts to retrieve my password/username I have not received any e-mail from the system with username/password reset despite that the Credential Manager statement that "Account Recovery was successful, please check your E-mail". Please help.

S-User: s0015063309

Shiva

[haraldernst · Accepted solution]

Hi Shiva,

please, check your inbox.

Kind regards

Harald

[Andrey1 · Accepted solution]

Hello

I am unable to login to my sap credential manager, my credential manager id is astavi1, however when I go to reset my password I never receive an recover password email.

My user id is : S0009421307

[haraldernst · Accepted solution]

Hello Andrey,

password is on the way. Your agreed to be visible in our Public Registy. Please, update your Personal Information and set checkmarks at personal information that should be visible in the Public Registry.

Kind regards,

Harald

[Former Member · Accepted solution]

Hi Harald,

I could not recover my password, no email is received.

My email: k.tas@me.com

my s-id: S0007427767

Regards.

Ken Tas

Sap License 0007125725

[ivan_makedonov · Accepted solution]

Dear Harald,

I did my certification last year, but I have never received an invitation mail for the Credential Manager. Could you please help me with the account activation?

Cerificate ID: 0014104475

S-User: S0010376135

Thank you in advance and best regards,

Ivan Makedonov

[Former Member · Accepted solution]

Same issue ...

s- user: s0012781847

Please help me in account activation.

Regards

Rubab Zehra

[haraldernst · Accepted solution]

Hi Rubab,

Account recovery Mail sent (hotmail).

Kind regards,

Harald

[haraldernst · Accepted solution]

Hello Ivan,

expect your CM invitation within 24hrs. As 0014104475 is an University Account (without e-mail address which is mandatory) I moved your Certificate to: 0010376135

Kind regards,

Harald

[Former Member · Accepted solution]

Hi Harald,

I could not recover my password, no email is received. Could you help me out?

my s-id: S0007125725

Regards.

Ken Tas

[choonmin · Accepted solution]

Hi Harald,

I sent an email to credential-manager@sap.com but there was no reply. Can you help activate my account? My S-user id is S0012813945

Thank you

Regards

Choon Min

[ivan_makedonov · Accepted solution]

Thank you Harald, but I still don't have any invitation. Could you please check?

Kind regards,

Ivan

[Former Member · Accepted solution]

Hi Harald,

I did not receive an email for Credential Manager login  for more than 2 weeks after my certification.. I sent an email to credential-manager@sap.com but have not received any response. Pls activate my account.

S-user id : S0014244760

thanks

swaminathan

[Nienstedt · Accepted solution]

Hello Harald,

Can you please activate my credential manager account.

S user ID: S0010415221

Thanks and Best Regards

Fabian Nienstedt

[haraldernst · Accepted solution]

Hi Ken,

I think this is solved?

Kind regards,

Harald

[haraldernst · Accepted solution]

Hi Choon Min,

I did sent an Account recovery mail. You did activate your Account already.

Kind regards,

Harald

[haraldernst · Accepted solution]

Hi Ivan,

I did just sent an Account recovery Mail to you.

Please, check your inbox.

Kind regards,

Harald

[haraldernst · Accepted solution]

Hi Swaminathan,

you should receive an invitaion within 24 hrs.

I'm very sorry about that delay.

Kind regards,

Harald

[haraldernst · Accepted solution]

Hello Fabian,

your Account will be activated within 24hrs.

I'm sorry for the delay.

Kind regards,

Harald

[choonmin · Accepted solution]

Hi Harald,

I did not receive the autorecovery email as the s-user id was linked to my previous company's email? Could you send the auto-recovery email to my new email c.loh@sap.com?

Thank you

Regards

Choon Min

[Former Member · Accepted solution]

Hi Harald,

I still have a problem, did not receive any notification about account or password recovery.

I use the email adres: k.tas at me.com s-id: S0007125725

Regards,

Ken

[Nienstedt · Accepted solution]

Hi Harald,

Thank you for your answer, but I still have not received any message so far.

Can you please check again?

S user ID: S0010415221

Email: fabian.nienstedt at sycor.de

Regards,

Fabian

[Former Member · Accepted solution]

Hi Harald,

I have not received the invitation yet.. Can you pls check?

S-user id : S0014244760

thanks

swaminathan

[haraldernst · Accepted solution]

Hi Fabian,

I just did sent out a new e-mail. Please, check all Folders incl. Junk etc...

Kind regards,

Harald

[Former Member · Accepted solution]

Hi Harald,

I have not received the invitation email yet..

Pls resend the same again to my email : swramsap@gmail.com

S-user id : S0014244760

thanks

swaminathan

[Former Member · Accepted solution]

Hi Sir ,

I am unable to login to Credential manger. Tried forgotten password and username, none worked.

Saying email not valid. mailed sap credential manager team as well. I would like t to publish my certificate in registry. Please do the needful.

Niju Paulose Parickappillil

id-   s0012755129

[haraldernst · Accepted solution]

Hello Niju,

an Account recovery was sent some seconds, ago. Please, check ALL folders as we never had problems with gmail Accounts!

Kind regards,

Harald

[maria-dk76 · Accepted solution]

Hello Harald,

I also cannot log in to the credential manager.

My ID is S0015764559.

Could you please send me the activation mail?

Thank you.

[Former Member · Accepted solution]

Hi Herald

i was certified in sap and details are as below.

but not yet received credentials manager login details.

can you help me so that i can make use of sap credentials manager?

Certificate ID 0008435453

Date = 02 sep 2011

Name =Azharulhaque Syed

[Former Member · Accepted solution]

Hi Herald,

I have done the C4C10 certification on 23rd of August and I am still waiting for the account activation mail for the SAP Credential Manager Account, because I want to download/print my certification.

Can you tell me when I will get this account activation mail?

My S-User ID is S0016437626.

Thanks for your help.

Best regards,

Tim Dünte

[haraldernst · Accepted solution]

Hi Tim,

invitation should go out in a few hours.

Kind regards,

Harald

[maria-dk76 · Accepted solution]

Hi Harald,

could you please send the invitation to me, too?

Certificate ID: 0015764559, certified on July 22, 2016

SAP Certified Application Associate - SAP HANA (Edition 2016)

S-User ID S0015764559.

Thanks.

Marija Kopf

[Former Member]

Hi Herald,

I passed a certification on the Certification Hub, but I didn't receive any email to open an account on the Credential Manager.

My S-User Id is S0011826844. I passed the exam yesterday - are you able to help.

Regards,

Boyai

[Former Member]

Hi,

I have completed my SAP Certification CRM Fundamentals with SAP CRM 7.0 EhP2 in March, but I still didn't receive the welcome mail for Credential Manager with login information.

I kindly ask for your help.

My S-User is S0015663091.

BR,

Iva

[haraldernst]

Hi Iva,

the account provided is ok - but I'm missing an Exam record to create an Account in CM.

Did you get a Certificate? If yes, could you provide the Certificate ID, please?

Kind regards,

Harald

[kslepecki]

This message was moderated.

[Former Member]

I am trying to get a password reset for access to Credential Manager.

My email is leslieremote@yahoo.com. The SAP S-UserID is: s0011793529.

Thank you,

Leslie Nicholson-Ruddy

[haraldernst]

Hi Leslie,

mail is on the way to your yahoo address.

Kind regards,

Harald

[pvuddandi]

Hello Harald,

I happened to see the posts today and am hoping that my problem gets resolved now.

I have cleared the SAP Certification - Successfactors LMS on February 24, 2016.

However, haven't received any mail from credential manager or any certificate from SAP. When I contacted local education office in India, they mentioned it will take 30 working days. Now, when I followed up with them (for the last two weeks) they mentioned that the certificate can be downloaded from Credential Manager. However, I don't have the credentials to login as I haven't received the welcome mail.

My SID is S0015207230 and email address is pradeep.vs@skillpartners.com

Request your help, please.

Thanks

[haraldernst]

Hello,

I had just answered your questions via your mail to Countries SAP Education.

Kind regards,

Harald

[pvuddandi]

Thanks a ton, Harald.

Sincerely appreciate your instant help.

Best Regards

Pradeep

[Gopinath_Ram]

Hello Harald

Kindly help me to activate my Credential manager account.

My S User id  S0008630464

Email id gopi4fashions@gmail.com

Thanks!

Regards

Gopinath R

[haraldernst]

Hello Gopinath,

your Account be created in few hours.

Kind regards,

Harald

[former_member231238]

Hi, Harald,

I got my certification  in March 1, 2016,

my Certificate ID is : 0015776558

but I still didn't get the invitation of Credential manager yet.

Could you check it for me please?

Thank you very much.

Tang

[haraldernst]

Hello Tang,

your invitation will appear in a few hours.

Kind regards,

Harald

[former_member231238]

Thank you, dear Harald.

I  got the email just now.

I appreciate your help very much.

Tang.

[kslepecki]

This message was moderated.

[former_member231238]

Hi, Harald

thank you for your help again.

I was  given a S-user ID in the invitation email yesterday, but so disappointed ,  this S -user ID is only for Sap Credential Manager. it cannot be used to login Sap service Market Place.

before taking the SAP Certification test, I have checked the SCN, and some threads told me once past the Certification test ,one would be allowed to login the Sap service Market place.

Could you tell me when and why does the SAP not afford assess to SAP SERVICE MARKET PLACE for those certificated guys any more?

Tang

[Former Member]

Hi Harald

I'm trying to activate my s_user, the ID is S0006660738

could you send me the activation email?

massimo.morandi @techedgegroup.com

Thanks in advance

Massimo

[haraldernst]

Hi Massimo,

Mail was sent out.

Kind regards,

Harald

[haraldernst]

Hello Tang,

Who can access SAP Service Marketplace?

SAP Service Marketplace can only be accessed by SAP Customers and SAP Partners. If you are working for a SAP Customer or SAP Partner, you can request an S-User ID for a specific customer or partner number. The customer number is provided to each company after signing the support agreement with SAP/Partner. Please note that only companies which have a valid maintenance agreement with SAP/Partner will be able to access the portal.

SAP Service Marketplace no longer issues S-User ID’s for certified consultants.

Kind regards,

Harald

[Former Member]

Hello Harald,

I passed SAP certificate but did not receive any mail from Credential Manager.

It could be so that my work e-mail address in profile blocks incoming mails from CM site.

Can you please send account activation e-mail to BOTH my main and alternative e-mails that are visible in my profile.

My user id is: S0013830256

Best regards, Genrihs

[haraldernst]

Hello Genrihs,

this seems to be solved. If I'm wrong let me know.

Kind regards,

Harald

[Former Member]

Hi Harald,

Could you please resolve mine as well?

I am unable to login

my Suser : S0014286852

Regards,

Praveen

[haraldernst]

Hi Praveen,

Mails were send out.

Kind regards,

Harald

[raul_mor]

Hello Harald,

I am getting crazy trying to get the access to the SAP Credential Manager, I passed my certification exam last year but I do not receive the invitation, could you please help me?

My S-ID is (S0014385501) , do you need anything else?

Thanks a lot in advance.

[haraldernst]

Dear Rául,

Student Accounts are in our Systems without an e-mail maintained.

• this because they leave the Campus and the UserID

SAP Credential Manager is based on e-mail communication and we did not create your Account for that reason.

So if your are still studiying or are in a Job you should reach out to your nearest SAP Education to get a SAP Person ID (former S-User). Search on https://training.sap.com; set your country and you get an e-mail address in the footer on the page.

Call or write to them ask for a User ID. Mention your old ID and that your certificate needs to be transferred. Once that is done drop us an e-mail on credential-manager@sap.com listing your new ID.

I hope this helps!

Kind regards,

Harald

[Former Member]

Hello Harald,

Can you please activate my credential manager account.

S user ID: S0014859133

Thanks and Best Regards

Vishal Gupta

[haraldernst]

Hello Vishal,

you should have an e-mail in your inbox.

Kind regards,

Harald

[Former Member]

Hello Harald,

In the mail I received, I haven't got any activation URL. The mail says that "Your account has been changed for the following certificate" but it does not contain any Activation URL.

Kindly help in activating my Credential Manager account.

Thanks and Best Regards

Vishal Gupta

[haraldernst]

Hello Vishal,

I did just send out an Account recovery.

Kind regards,

Harald

[Former Member]

Hello Harald

I have an issue with credential manager.

I followed link "forget password" but after numerous attemps to reset my password, I haven't received any email from the system despite that the Credential Manager display "Account Recovery was succeful, please check your E-mail".

My S-User is S0010836319.

Please help

Thanks & Best Regards

Marco

[haraldernst]

Hello Marco,

mail is on the way.

Kind regards,

Harald

[Former Member]

Hi Harald,

I have the same issue. Password recovery and account recovery options are not working. When I try these options I do see a success message saying an email is sent, however I have never received one.

I even dropped a note to credential-manager@sap.com, but no response.

Could you please help?

here is my S-user : S0014286852

Note : I used to have access, but since passing delta certification, I can no longer login

Thanks,

Praveen

[Former Member]

Hello,

I created my account in SAP Credential Manager (S001058483) in 2013, but I have lost the password, and the email of my account belongs to my previous company, so I can´t recover a new pass.

I need help to recover my account. I can log in Marketplace, SDN, but no in SAP Credential Manager.

Thanks in advance.

Paco Ruiz.

[haraldernst]

Hi Paco,

just send out another link. What happened between yesterday and today?

Kind regards,

Harald

[Former Member]

Hello Harald,

I received invitation from SAP Credentials Manager to activate my account, but after processing it nothing happend. Could you please help me to activate it: S0014193585.

Certificate code: C_TFIN52_66

Certified on: June 18, 2015

Thanks in advance,

Viktorija

[haraldernst]

Hello Viktorija,

I just did send out a new Account recovery mail.

Kind regards,

Harald

[Former Member]

Thanks Harald, activation succeeded! However I cant see myself in Certification regestry, could you please check why?
SAP Consultant Registry 

[haraldernst]

Dear Viktorija,

this normally is also a Support Request in CM directly. Please, update your Personal Info in CM. Set checkmarks at: Visible in the Public Registry and scroll down to the bottom and "Agree" that you woul dlike to be visible there. Wait approx. 4 hrs. as the data will be replicated to different Servers.

Kind regard,

Harald

[jgangwolf]

Hello Harald,

today i received the email with the information about the credential manager including the activation link and the verification code. Unfortunately i cannot activate the account, because of an Index out of bounce exception. The recommended retry process did also fail.

[Former Member]

Done as per your instructions, now works:) Thanks a lot!

[Former Member]

Hi,

Even i am facing same issue to access my SAP account.

I have done my Certification in month on October, and received a link to activate my account, but some how provided link is not valid, and currently i am not able to access my account.

I have already drop couple of mails at Credential-manager@sap.com, no luck.

Can you please activate the credential manager for my account too?

my Suserid : s0015229061

Thanks & Regards

Amit

[Former Member]

Hello Harald,

I received invitation from SAP Credentials Manager to activate my account, but after processing it nothing happend. Could you please help me to activate it: S0014193585.

Certificate code: C_TFIN52_66

Certified on: June 18, 2015

Thanks in advance,

Viktorija

[Former Member]

Hello Harald,

Would you, please, activate my account too?

S-user: S0015612484

Please, send the account activation on both my main email and alternative.

Thanks in advance

Pavlo Rumiantsev

[haraldernst]

Hello Pavlo,

mail was send some seconds, ago. To your Companies mail address.

Kind regards,

Harald

[subash_guruswamy]

Hello Harald.

Could you please activate the credential manager for my account to?

User - S0014471883

Thanks,

Subash

[FelipeYansen]

Hello Harald.

I can't access my credential manager area, it says that my password is incorrect.

Could you please reset it?

my S-number is:s0011202029

Thanks,

Felipe Yansen

[haraldernst]

Hi Felipe,

done.

Kind regards,

Harald

[subash_guruswamy]

Hello Harald.

Could you please activate the credential manager for my account to?

User - S0014471883

Thanks,

Subash

[FelipeYansen]

Thank you Harald.

[subash_guruswamy]

Hello Harald,

I have not received the welcome link from credential manager yet.

Completed my HANA certification in December 2015.

1. My full name - Subash Guruswamy
2. S-User ID  -     S0014471883
3. The code of SAP certification - C_HANAIMP141
4. Certification Date - Dec 19, 2015

Thanks,

Subash

[Former Member]

Hi,

Even i am facing same issue to access my SAP account.

I have done my Certification in month on October, and received a link to activate my account, but some how provided link is not valid, and currently i am not able to access my account.

I have already drop couple of mails at Credential-manager@sap.com, no luck.

Can you please activate the credential manager for my account too?

my Suserid : s0015229061

Thanks & Regards

Amit