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Hello,upon successful certification test I have received invitation  to log into SAP Credential Manager. However after numerous  attempts to retrieve my password/username I have not received any e-mail from the system with username/password reset despite that the Credential Manager statement that "Account Recovery was successful, please check your E-mail". Please help.

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Former Member
‎2016 Jan 21 8:25 AM
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Hi Team,


However after numerous attempts to retributive my password/username i have not received any e-mail from the system with username/password reset despite that the credentials manager statement that " Account Recovery was successful, please check your E-Mail.

Primary S-user:

S0015669018

Regards

Bhaskar Soreddi

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haraldernst
Participant
‎2016 Jan 21 2:58 PM
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Hello Bhaskar,

it seems that you activated your Account today? If you are still facing the login problem let me know.

Kind regards,

Harald

vijender_balhra2
Explorer
‎2016 Jan 25 12:07 AM
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Hi Harald,

Received an email after successful certification but could not retrieve my password even after numerous tries.

Could you please activate my account and/or reset my credential manager password and send confirmation.

S User ID - S0012485480, recently completed certification.

Thanks in advance.

haraldernst
Participant
‎2016 Jan 25 8:15 AM
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Hello Vijender,

a mail was sent out.

Kind regards,

Harald

Former Member
‎2016 Jan 25 9:06 AM
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Hello Harald,

I got certified on 11/24/2015. My S User ID is S0012039950. Certificate ID is 0012405028

I have not got my Credential Manager account activated.

Need your help in getting the account activated.

Thank you for your help in advance.

Regards,

E Nithi Christopher

haraldernst
Participant
‎2016 Jan 25 11:54 AM
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Dear Nithi,

your Account 0012405028 was transffered to Credential Manager. This because the Exam was done with that Account. It belongs also to a Company.

Kind regards,

Harald

former_member617422
Discoverer
‎2016 Jan 25 4:27 PM
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Hi Harald

I got same problem with Credential manger site. I got a mail from [email protected] saying my certification status is changed but did not receive any welcome mail with userid and password. I am also not able to reset password.  Can you please help me activate my account on Credentialmanger.

Suserid : S0010684107

CertificateID : 0010684107

Thanks you for your help.

-Sandhya

haraldernst
Participant
‎2016 Jan 26 1:41 PM
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Hello Sandhya,

mail should be in your inbox.

Kind regards,

Harald

former_member617422
Discoverer
‎2016 Jan 26 4:02 PM
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Thank you Harald. I am able to login to Credential manager site.

-Sandhya

eduardo_nakashima
Explorer
‎2016 Jan 27 7:43 PM
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Hi Harald,

    I got the same problem. I received the mail from [email protected]: "Your Account has been changed for the following Certificate: ...".

     My SUserID is s0010391684.

     Could you help me?


Thanks and regards,

Eduardo

Former Member
‎2016 Jan 28 9:11 AM
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Hi Harald,

can you please check my account Settings for the credential-Manager?

I am not be able to login and i have got still no answer to my mail that i have sent to [email protected].

My User-ID is s0003632602.

Kind regards,

Stephan

haraldernst
Participant
‎2016 Jan 29 8:12 AM
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Hello Eduardo,

please, check you inbox.

Kind regards,

Harald

eduardo_nakashima
Explorer
‎2016 Jan 29 11:47 AM
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Thanks Harald! Now I can access Credential Manager.

haraldernst
Participant
‎2016 Jan 29 12:03 PM
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Dear Stephan,

Please, check https://training.sap.com/certifications and the 'List of Valid Exams'. The Exams listed under your Person-ID / S-User were retired some time, ago.

I'm happy to assist once you are re-certfied!

Kind regards;

Harald

Former Member
‎2016 Jan 29 12:33 PM
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Hello Harald,

thank you for your help. Login to the CM is now possible.

Kind regards,

Stephan

Former Member
‎2016 Jan 30 3:23 AM
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This message was moderated.

ABS_SST
Explorer
‎2016 Feb 01 10:35 AM
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Hi Harald,

same Problem here. No E-Mail received after numerous attempts to reset:

S0007716439 , maybe you can help.

Much thanks!

Former Member
‎2016 Feb 01 11:02 AM
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Hi Harald,

After numerous attempts to retributive my password/username i have not received any e-mail from the system with username/password reset despite that the credentials manager statement that " Account Recovery was successful, please check your E-Mail. Domain sap.com added to the Safe Recipients in my mail.

My S-User ID - s0011660976

Thank you for your help in advance.

Regards

Ivan

Former Member
‎2016 Feb 01 11:43 AM
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Hi Harald,

can you please check my account Settings for the credential-Manager?

I am not be able to login and i have got still no answer to my mail that i have sent to [email protected].

My User-ID is S0003640730. I have the same problems as my colleague Stephan had, who is now so happy. Make me happy too!

Kind regards,

Raimund

Former Member
‎2016 Feb 01 1:47 PM
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Hello Harald,

I am getting the following message and not able to reset the password.

Account activation URL has already been used.

chandra_chintala2
Explorer
‎2016 Feb 01 2:31 PM
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Hi Harald,

I could not able to login credential manager, I have certified recently, could you please help me to reset my account

SID: S0004108659

Thank you,

Regards,

Chandra

haraldernst
Participant
‎2016 Feb 02 9:01 AM
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Hi Sebastian,

an account activation was send some seconds, ago.

Kind regards,

Harald

haraldernst
Participant
‎2016 Feb 02 9:09 AM
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Hi Raimund,

Account recovery was released some seconds, ago.

Kind regards,

Harald

haraldernst
Participant
‎2016 Feb 02 9:12 AM
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Hi Chandra,

mail was send some seconds, ago.

Kind regards,

Harald

Former Member
‎2016 Feb 02 10:13 AM
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Hi Harald,

thank you for your answer, but I´m not able to reset the password.

Account activation URL has already been used.

Can you please repeat the account recovery for me?

Kind regards,

Raimund

ABS_SST
Explorer
‎2016 Feb 02 2:20 PM
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Thank You!

Former Member
‎2016 Feb 03 7:24 AM
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Hi Harald,

I´m still not able to reset the password.

I used the URL and received the follwowing error message:

This application has encountered an unexpected problem;

We are sorry for this inconvenience. You may want to return to the previous page and try again. 

The message is

String index out of range: -1 ***Nested Exception*** java.lang.StringIndexOutOfBoundsException: String index out of range: -1No Message Available.

Can you please repeat the account recovery for me?

Kind regards,

Raimund

Former Member
‎2016 Feb 03 10:39 AM
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Hello Harald,

I am able to log into Credential Manager.

Thank you so much for your support.

Former Member
‎2016 Feb 03 11:11 AM
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Hello Harald,

Thank you, I received email from system about password recovery. Now I have successfully logged in. One more question: can I see my certificate ID on the site? If not, what should I do for get this information?

Thanks again.



Regards,

Ivan

haraldernst
Participant
‎2016 Feb 03 3:51 PM
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Hello Raimund,

again, send an Account activation to you. Please, set your Browser Language to 'English EN or US' use Internet Explorer 9 or newer or the lastest Releases of Firefox, Chrome or Safari.

Kind regards,

Harald

Former Member
‎2016 May 23 9:47 PM
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Hi Harald.

I can not activate my account my S-UserID is: s0016036766

i hope your help

Thanks.

haraldernst
Participant
‎2016 May 25 7:58 AM
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Hi Rafael,

your Account was created. I just did sent out another Recovery e-mail.

Please, check spam/junk folder also.

Kind regards,

Harald

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