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Hello,upon successful certification test I have received invitation  to log into SAP Credential Manager. However after numerous  attempts to retrieve my password/username I have not received any e-mail from the system with username/password reset despite that the Credential Manager statement that "Account Recovery was successful, please check your E-mail". Please help.

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former_member481080
Discoverer
‎2016 Feb 03 1:48 PM
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Hi Harald,

I have the same issue as many others in this thread.

I have passed a SAP certificate 4 month ago and received the mail:

Your user login to SAP Credential Manager has been created.
Your SAP S-UserID is: s0009705885

To activate your account, please go to https://i7lp.integral7.com/durango/aa?aakey=wxvsAGxoBWolTPlbuEYP

  Your account authorization code is: ACodomCb

Once you activate your account, you will be asked to verify your username and set your password. You will be able to access your account immediately. Please, note that it might take up to 48 hours until your certificates are visible.

Please note that the account activation link will expire on Thu Mar 03 13:03:31 CST 2016.


However the activation code lead to an "internal error"

I then tried to reset my password without success --> Account was never activated.

So I wrote an email to '[email protected]' without response.


could you please manually activiate the account for s0009705885?


Many thanks in advance


Martin

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haraldernst
Participant
‎2016 Feb 03 4:33 PM
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Hello Martin,

I did just send a new Account activation to you. I'm sorry about the delay you faced waiting for a response!

Kind regards,

Harald

Former Member
‎2016 Feb 04 8:59 AM
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Hi Harald,

I've the same problem with the account activation.

UserID:  s0014786074


thank you

kind regards

Rüdiger


haraldernst
Participant
‎2016 Feb 04 9:55 AM
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Hi Rüdiger,

please, set the Browser Language to English US or English EN for the first activation. Use Internet Explorer 9 or newer, or the LATEST Versions of Firefox, Chrome or Safari (set language to english as above mentioned). I will send a new Account activation in a few seconds.

Kind regards,

Harald

Former Member
‎2016 Feb 04 10:35 AM
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Hi Harald,

I tried with Firefox 44.0, language set to EN - still the same problem.

kind regards

Rüdiger

Former Member
‎2016 Feb 04 12:53 PM
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Hi Harald,

now, activation was succesful

thank you very much

Kind regards

Rüdiger

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