The SAP CX Q3 2026 release highlights blog was published recently on SAP News.We also have detailed ...
This is the sixth article in a series on extensibility in SAP Sales and Service Cloud V2. This one l...
IntroductionSelf-service is all about empowering users to submit and manage their own requests. But ...
AI coding agents have quietly become part of how storefronts get built. Developers reach for them to...
SAP Commerce Cloud Q3 2026 Release HighlightsAt SAP Commerce Cloud, we continue to innovate acro...
What has changed? Previously, you could manually link or unlink individual S-user IDs and P-user IDs...
Hi Team, I am getting build error with the latest JDK 21 patch 20 and integration package 16. Below ...
Good afternoon, We are currently reviewing our user access process and I am looking for guidance on ...
Hi Everyone,We are using SAP Customer Data Cloud (SAP CDC) Hosted Pages for the password reset flow ...
I'm trying to purchase the 2 attempt exam and I keep getting an error message with the following "Th...
We are setting up SAP Customer Data Cloud (CDC) as an OpenID Connect Identity Provider (OIDC IdP) us...
Trigger External APIs with Custom Actions in SAP Sales and Service Cloud Version 2The Use CaseConsid...
For years, customer experience was often viewed as a front-office initiative. Marketing owned campai...
This is Part 3 of a multi-part series on planning and executing an SAP Sales & Service Cloud V1-to-V...
Hello SAP Cloud Appliance Library team,I am trying to create the 30-day trial of the "SAP S/4HANA 20...
From V1 to V2: Transitioning to SAP Sales Cloud & SAP Service Cloud V2 with ConfidenceMoving from SA...
1. When One Planning Level Is Never EnoughLarge consumer goods companies rarely plan at a single cus...
Hi All,SAP Sales Cloud and SAP Service Cloud (C4C) Pre-Release Briefing presentation for the upcomi...
The Final MileYou have designed the organisation. You have built the service catalog. You have confi...
One question that may come up when working with SAP Commerce Cloud is: “Our storefront is slow — sho...
Dear Team,We need to develop an automated GST Reconciliation Tool for our client to reconcile the p...
This quarter marks a real milestone in our journey toward autonomous service. With the Case Manageme...
When Delivery Logs Show Success But the Recipient Cannot Find the EmailThis article addresses a spec...
Why Inactive Contacts Carry Both Value and RiskInactive contacts — subscribers on a mailing list who...
Debugging External Hooks and Autoflow in SAP Sales and Service Cloud V2This is the fifth article in ...
Why Email Sign-Up Data Quality MattersThis article describes the Clean Start Validation approach — a...
As SAP's Autonomous Enterprise vision continues to take shape across our portfolio, in Q3 2026 we de...
Good afternoon, everyone,I hope you are all doing well.We have a question regarding SAP TM concernin...
IntroductionThis article explains why email open tracking has become an unreliable measure of subscr...
IntroductionIn today's data-driven business landscape, the quality and accuracy of customer data is ...
IntroductionWhile Communication System-based integration in SAP Sales/Service Cloud Version 2 (for i...
This is my 350th blog post, and I'm excited to continue sharing insights, experiences, and lessons l...
The Problem Nobody Talks AboutYou're in the middle of a customer interaction in SAP Sales & Service ...
Introduction: Why AI in Commerce Is No Longer OptionalThe commerce landscape has fundamentally shift...
The Phase That Always Gets CompressedAsk any project manager on a delayed SAP ESM implementation wha...
Hi everyone,has anyone implemented user-specific alerts displayed in the notification bell via API i...
On behalf of the Product Learning team, we’re excited to announce a brand-new course for customers a...
Connecting SAP Sales and Service Cloud V2 to Power BISnapshot in time: This post reflects my persona...
The SAP Mission Control Center (MCC), in partnership with SAP’s Technical Support team, is launching...
From Storefront to AI Agent: Building an MCP Server for SAP Commerce Cloud1. Why MCP Matters in the ...
Sales pipelines live and die by the quality of leads entering them. Yet for most sales teams, lead ...
SAP Sales Cloud: Q3 2026 Innovation Highlights Make every sales interaction more productive with the...
As we reflect on our time at SAP Connect Las Vegas 2026, one theme stands out above all else: meanin...
Walking into another exciting chapter of learning with our SAP CX community, Fernando here, checking...
Smarter Account Intelligence in SAP Sales and Service Cloud V2: Account Synopsis and Executive Summa...
IntroductionStarting with JDK 21, SAP Commerce Cloud introduces a new OAuth flow for end-user authen...
Hi SAP,when will 2611 C4C Release Content be published?I mean when the SAP Sales Cloud and SAP Servi...
Hello I would like to request clarifications about two questions1) Can you please suggest is there a...
Dear SAP Support Team,We are planning to migrate our existing SAP Commerce Cloud B2B project from th...
This is the fourth article in a series on extensibility in SAP Sales and Service Cloud V2. This one ...
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