CRM and Customer Experience
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CRM and CX Questions

Find answers to your questions about SAP CRM and customer experience software and discover expert in...

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CRM and CX Blogs by Members

Find insights on SAP customer relationship management and customer experience products in blog posts...

1470 Posts

CRM and CX Blogs by SAP

Stay up-to-date on the latest developments and product news about intelligent customer experience an...

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SAP Emarsys Integration with Whatapp

Hi Team,As per the Business requirement, We need to Integrate SAP Emarsys Cloud with Whatapp. We are aware of Sinch is the 3rd party solution, which is helpful to get Integrate with Whatapp. But due to few other reasons, we are looking for other alte...

Coupon change relationship type after release

Hi,I have an Offer with a Coupon assigned to it.I realized too late that the Coupon's relationship type is on "Contact Assigned Dynamically", and it should be "No Contact Assigned".The Offer and Coupon are released and actively used in emails. Is the...

Hide Queries in C4C - Fiori UI

Wondering why the ‘Disable’ option in Query list is not working in C4C Fiori UI? In this blog post, you'll learn how to hide queries from the Query List in SAP C4C's Fiori UI and usage of this ‘Disable’ option in 'Organize Queries' feature. Prerequi...

Rathika by • Participant
  • 1644 Views
  • 3 replies
  • 6 kudos

SAP Marketing Cloud - Landing Page Favicon

Dear Experts,We have a requirement to add our brand logo to the browser tab (i.e., using favicon) for the landing pages hosted by SAP.  As it's not possible edit the <link> tag of the pages, we're unable to add the logo.  Does anyone have a workaroun...

bmursell by • Participant
  • 292 Views
  • 2 replies
  • 0 kudos

Permission for each facet

Hi experts, i need the following report: Contact Origin | Contact ID | E-Mail of this origin | Permission of this e-mailThe problem is that I only get the e-mail and permission from the best record and not the e-mail and permission from the origin.Do...

Custom CDS View for Customer and Contact

Hi - I am currently creating a customer CDS view for API extraction. I want to return the Corporate Account to Contact relationship easily. I am currently using I_MKT_ContactRelationData & I_Mkt_Contact but it's not showing the relationship if I filt...

Export Conditions from mail

Hi,I have a mail with one block on which there are a lot of conditions (30-something I guess). Does anyone know if there is a way to export the conditions?I see they are mentioned in the HTML, but only the name of the condition. Not the exact rule th...

Avaya CTI integration with C4C

Hello Experts! I am entending to start integration between Avaya and C4C using Widget ( can't install adapter in the agents machines) . If someone could help me get through it, i Saw the Admin guide steps but in blogs they were talking about brid...

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