CRM and CX Questions
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108216 PostsRecent Activity
TableOrder API - ERROR_CODE_SELF_ORDER_INVALID_ITEM_PRICE
Hi team,We are trying to create a tableorder from API. We have the bellow JSON which we found in swagger.When we send it without unitPrice, the order is created.When we need to use the unitPrice, we always receive the error message: ERROR_CODE_SELF_O...
What is the functionality of an Explicit trigger in Autflow in SAP Sales and Service Cloud V2
What is the functionality of an Explicit trigger in Autflow in SAP Sales and Service Cloud V2 also how to utilize custom buttons in the solution.While creation of a button we have to mention the event name as well, how to utilize that?
SAP Service Cloud v2: How to create an event for the custom button created
How can I create a custom event in Service Cloud v2 for a custom button created and make a call to a custom BTP CPI iFlow from that event ?
CPQ Tenant New URL
This is an answer to a how to question regarding obtaining the new CPQ tenant URL via script workbench and confirming tenant url.Open script workbench in CPQ and execute this script 'SqlHelper.GetFirst("SELECT environment_url,tenant_name FROM tenant_...
SAP Sales Cloud Version 2 - Country Postcode restriction default values
Currently in SAP Sales Cloud Version 2, we started Account integration with external system and it failed badly due to postcode restriction settings applied. We understood there are potentially these settings can be applied to a country or set to no...
Interaction record created if I click on end button crm web ui
IF I click on interaction navigation and fill some fields. After that If i click on end button interaction record created. Why this happen. Please provide me solution.
How is it possible to stract Notes from a SAP Form in SAP Marketing Cloud?
Dear Experts, Our client has created a form in which there is a text entry. It contains a query.Following the manual, it is possible to link that interaction (Note) as an Appointment in the Interactions tab of the Contact Person app.However, we want ...
Extracting Notes from SAP Forms (Content Studio)
Dear Experts, Some of our lead forms, which we have created using the SAP Forms and Landing Pages in the Content Studio, require that end users complete a notes field. As we need to provide the notes to our sales team we need to find some way of ex...
Delete duplicate customers in SAP CDC
Hi good morning, I am having the following casecontext:I have SAP CDC as a system to receive information from multiple sources of information from where I get customer data, but one of these sources allows customers to be repeated due to business rul...
SAP Marketing Cloud - Data Import Error "Contact with ID &1 does not have ID &2"
Hello Community,I have been having this kind of error recently: "Contact with ID &1 does not have ID &2" in the Import Monitor and Data Load Monitor. The message number is the 318 and message class is CUAN_IC, object type CUAN_IMPORT and Service Name...
SAP Marketing Cloud - Usage of BAdI: Create and Update Permissions for Additional Marketing Areas
Dear colleagues,within Marketing Cloud we use the BAdI "Create and Update Permissions for Additional Marketing Areas " which is unfortunately deprecated.Usecase is that Permission can be generated for example through Form with a local Marketing Area ...
Upload Pre OptIn for Marketing Permission (MKT_PERM_OPTIN_PRE) does not work
Dear Experts, we would like to import the interaction type "Pre OptIn for Marketing Permission (MKT_PERM_OPTIN_PRE)" to trigger a DOI email .But we get the following error message: Can someone help us with this? Thanks in advance!Katharina
Post request with fetch() fails. Possible CORS error.
Hi.I'm trying to do an advanced integration with PapPal, and I use a fetch() with a POST request. This request returns a '405 Method Not Allowed' error.If I use the same request with Ajax, it works fine, but I have to do it with fetch() because Ajax ...
I can release a target group which is not approved
Hi experts, I can release a target group which is not approved - how can i avoid this? Kind RegardsKatharina
SAP Marketing Cloud: One Click Unsubscribe button not visible in emails
Hello Community!My company is getting ready for the google deliverability updates. According to these updates, it is required for us to enable a "one click unsubscribe button" to our emails.We have followed the steps detailed under "Automatic Unsubsc...
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