About FernandoRedondo

FernandoRedondo

Hello SAP CX Community! This is Fernando speaking!During the last few years, we've been producing learning assets for SAP Sales and Service Cloud version 1 extensibility topics. This year though we plan to focus on version 2 extensibility and integra...

FernandoRedondo

Hola SAP Community! Fernando at the wheel!In Abril 2022 we created from scratch a new learning journey: Discover the foundations of SAP Commerce Cloud and SAP S/4HANA Cloud integration, read about the original announcement here.In April 2023 we updat...

FernandoRedondo

Dear SAP Community! I’m back (again) writing about some SAP CX Product Learning news!Did you know that there are a lot of Use Cases for Artificial Intelligence in SAP Customer Experience solutions?Some of them rely on Predictive AI like Lead Scoring ...

FernandoRedondo

Hi SAP Community! Fernando at the controls!Just two years ago in November, we released the Exploring the Lead to Cash Business Process in SAP Customer Experience learning journey.After about 4,000 learners going over it and more than 1,000 record of ...

FernandoRedondo

OverviewSAP Commerce Cloud provides a lot of self-service features to configure, build and deploy a commerce solution. When you're first getting started it could seem like a lot to take in. In this article we'll take you through step-by-step how to u...

FernandoRedondo

Hi Kinsbrunner,I'm Fernando, the product owner for the C_C4HCX certification. I wouldn't recommend any book for preparing this Certification, cause no book can follow the pace for the updates, innovations and changes on the SAP Customer Experience so...

FernandoRedondo

Hi Vincent, these are my responses for your questions: Yes, it is the same one. The version 2211 is for SAP Sales and Service Cloud, but in this case CAS version must match that version. Thanks for your interest! Fernando

FernandoRedondo

Hi Jörg, yes, It is a retrospective! the event was promoted using the official SAP channels. best regards, Fernando

FernandoRedondo

Hi Kobi, Sadly, this event wasn't recorded, so, we will run more editions in the future. Best, Fernando

FernandoRedondo

Hi Abraham, Thanks for sharing your issues. There was a typo in the search term. Also updated the link with another that should work better. Let me know if now works! Thanks!

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New Learning Journey Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

Updated LJ - Discover the foundations of SAP Commerce Cloud and SAP S/4HANA Cloud Integrations

New Live Session: Starting with AI in SAP Customer Experience Solutions

Updated Learning Journey - Exploring the Lead to Cash Business Process in SAP Customer Experience

Build and Deploy Your First SAP Commerce Cloud Project

Re: Solution Architect for Customer Experience - SAP Certification

Re: Release Announcement- SAP Sales Cloud and SAP Service Cloud Integration and Extensibility training courses updated to 2211 release

Re: Retrospective - Meet SAP Customer Experience Solutions in a Day

Re: Retrospective - Meet SAP Customer Experience Solutions in a Day

Re: Presenting Live Session: Starting with SAP Integration Suite for Customer Experience