Welcome back to our integration series! Having established the strategic differences of using SAP Master Data Integration (MDI) & CPI for S/4HANA Cloud to FSM replication in Part 1, this blog post pivots to the execution. I will provide a complete, s...
To power a consistent service operation in SAP Field Service Management (FSM), your master data from S/4HANA Public Cloud must flow seamlessly. This blog series cuts straight to the core question: How do you choose the right data replication strategy...
Join multiple data sources to analyze cross-entity scenarios like Lead to Sales Order and Case to Service Order in your SAP Sales & Service Cloud V2 and SAP Enterprise Service Management solutions
Announcing a new intermediate learning journey on learning.sap.com for Business Users, Admins, and Consultants — two sub-courses, hands-on practice, and a path to certification
New in SAP Sales & Service Cloud V2: Outbound Communication System Determination!With the new UI-based determination feature, you can route messages to the right external system—like SAP S/4HANA or ERP—based on entity attributes such as Sales Org. Cr...
Hi All,Please see the presentation - SAP Sales Cloud and SAP Service Cloud 2511 Release Briefing.We have some key innovations and some important deprecation messages to be shared as part of SAP Sales Cloud and SAP Service Cloud 2511 Release.Platform ...
Join us for an exclusive series of live sessions designed to deepen your understanding of SAP Commerce Cloud and SAP Sales Cloud V2. Whether you are a beginner or a seasoned professional, there's valuable knowledge waiting for you!
Users will no longer authenticate using their SAP Universal ID. Instead, the SAP Universal ID will function solely as a "wallet", enabling users to link and manage all their user identities in the SAP Universal ID Account Manager. Authentication wil...
See the attached video to enable and configure Embedded SAP Analytics Cloud provided with your SAP Sales & Service Cloud V2 and SAP Enterprise Service Management solutions using SAP Cloud Platform Identity Authentication Service(SAP IAS)
Join us for a series of live sessions on SAP Sales Cloud V2, led by a product expert. These 1-hour sessions will provide a comprehensive understanding of the new features and practical knowledge to help you get the most out of SAP Sales Cloud V2.Whet...
When built-in support isn’t accessible from your tenant, you can still view, edit, and process all your cases seamlessly in SAP for Me. This guide walks you through how to find the right tenant cases, filter by system, and ensure you have the proper ...
Built-In Support Upgrade Coming with Release 2511 ! Only available after 15/11/2025 ( subject to change) !With the upcoming 2511 release, SAP Sales & Service Cloud (V1) receives a major upgrade to its built-in support experience.Customers will con...
TL;DR: We’re inviting CROs, CMOs, COOs, and their teams to co‑create the new CX Intelligent Application—an insight app that unifies data from SAP Sales Cloud, SAP Commerce Cloud, and SAP S/4HANA, powered by SAP Business Data Cloud, SAP Analytics Clou...
As an administrator managing user access in SAP for Me is a critical part of maintaining system security and operational efficiency. Whether you're onboarding new users as an admin, or adjusting access for existing ones, knowing how to properly assig...
Get ready to elevate your expertise with SAP Customer Checkout, cloud edition and register to our upcoming trainings next year in New York and Berlin.
This article takes a deep dive into the technical implementation journey of SAP Emarsys Loyalty Management. It explores how SAP Emarsys integrates seamlessly with SAP S/4HANA and SAP Service Cloud to deliver a unified loyalty experience and seamless ...
SAP Enterprise Service Management (ESM) is about systematically optimizing service processes across the enterprise – from HR and Finance to Facilities – with the goal of increasing efficiency, standardization, and user satisfaction. In this blog, you...
Unlocking the Power of Custom Code Lists in your Application
Tired of AI chatbots giving incomplete or inaccurate responses on the first try ?Discover how to build self-improving AI systems that automatically critique and refine their own outputs. This hands-on guide walks through a complete implementation usi...
When every minute counts, clear SLAs keep service on track. Discover how SAP Service Cloud helps you meet commitments and build customer trust.
In September 2025, I had the pleasure of spending time with our amazing support team in Galway, Ireland for one business week— and what a week it was! From face-to-face training sessions to valuable cross-team conversations, the agenda was packed wit...
Your feedback continues to shape SAP Commerce Cloud! We’ve just completed our sixth Continuous Influence review since Q4 2022. Hundreds of requests and thousands of votes later, here’s what we delivered - and what’s next. Why This MattersContinuous I...
context-aware, conversational, and intent-driven product search using LLM
The SAP Customer Experience Value Map is now in SAP Community, your space to learn, connect, and stay current with expert insights, events, and best practices.
When you open an account record in SAP Sales Cloud V2, one of the first things you’ll notice is a field called Status.It looks simple, but it actually controls how the account behaves — not just inside Sales Cloud, but also when data moves to S/4HANA...
OpenRewrite recipes that automatically refactor your code to reduce the manual migration work when upgrading your custom extensions from JDK 17 to JDK 21 version in SAP Commerce Cloud-2211.
Transform your sales performance! Learn to leverage Gen AI, master the new Pipeline Manager, and configure the modern SAP Sales Cloud Version 2 in our instructor-led course. Don't wait—Register for C4H470 Today!The sales landscape is evolving at a br...
Navigating the setup of SAP Order Management Foundation is a key first step for many users, when your OMF contracts begins. This article will help you understand the core onboarding process, so you can get started quickly and deep dive into getting s...
This month, Sales Quote features are designed to streamline your workflow, maximize deal value, and ensure clean data synchronization. we are bringing you a quick roundup of the key innovations in Sales Quotation processes: what they are, why they m...
Unlock your customer data's potential with SAP's Oct-Nov live sessions! Elevate engagement, optimize data management, and streamline identity flows. Enhance B2C strategies, explore B2B capabilities, and predict customer behavior with AI Workbench ins...
SAP Commerce Cloud users: Is your media storage silently overflowing?Fix the purge bottleneck with a smarter, multi-threaded CronJob that’s fast, abortable, and Fair Use–friendly.Read how to take control now.
IntroductionIn B2C market, performance is essential to drive immediate sales and quick conversions. And this aspect becomes more important during sold period as Black Friday. To meet performance expectations and to provide smooth experience, we often...
Next time you're faced with building a data grid in Spartacus, reach for this powerful tool. You’ll be amazed at how quickly you can build a feature-rich, responsive, and maintainable table that perfectly fits your application's needs.
This article explains how to calculate the size and number of transactions in Cloud Storage, and provides best practices to help reduce overall usage.
A cart left behind is more than a lost sale, it’s a signal the experience didn’t work. See how SAP Commerce Cloud helps turn abandonment into loyalty.
A lockbox and SAP's technologies have something in common? Indeed they have! In this SAP Community article, we help you understand how AI-driven technologies safeguard our customers' businesses, much like a strong and reliable lockbox!
In the third quarter of 2025, SAP Commerce Cloud introduced key enhancements designed to improve conversion, accelerate innovation, and empower data-driven decision making. Discover new AI-powered capabilities, enhancements to SAP Order Management Se...
Estar bem informado sobre o status do seu sistema cloud e sobre os eventos futuros que possam ocorrer é crucial para o sucesso de qualquer organização empresarial nos dias de hoje. Pensando nisso, a SAP oferece o SAP Cloud Availability como um aplica...
With the launch of SAP Sales and Service Cloud V2, a common question arises — how do we migrate data from V1 to V2?SAP addresses this with the Data Transfer Tool, designed to handle standard object data and basic configurations.Curious to know how it...
Customers and Partners of SAP Sales & Service Cloud (C4C) and SAP SuccessFactors Employee Central Service Center (ECSC) are encouraged to join the workshop featuring move topics for considering, planning and implementing our latest Sales and SErvice ...
Welcome to the quarterly innovation highlights for SAP Enterprise Service Management for Q3 2025. Here, I want to feature some key capabilities that have been released within the last three months. We invite you to register for our Q3 2025 Innovat...
Discover how the 'ERP Connector Queue' in the FSM Admin interface gives you real-time visibility into message and object transfers between SAP Field Service Management and your ERP system. Learn how to access the queue, identify BLOCKED syncs, and sa...
What is new in SAP Sales Cloud and SAP Service Cloud version 2? Explore a selection of our new features of SAP Sales Cloud and SAP Service Cloud and register to our release webcasts to learn more.
I'm Charis from SAP CX Product Learning team and I am happy to share some exciting news for SAP Commerce Cloud business users and consultants! A brand-new course has arrived on learning.sap.com:Creating Promotions and Coupons in SAP Commerce Cloud Wh...
IntroductionCorporate Accounts in Emarsys always correspond to a similar object in a sales system (SAP Sales Cloud or a 3rd-party CRM system). Very often such accounts are extended with a lot of custom fields to support specific processes. Such custo...
The 2511 release of SAP Variant Configuration and Pricing is planned to be deployed to BTP customer tenants on October 22, 2025:Administration UI and Administration service:ReleaseTest/Non-Productive & Productive Upgrades2511October 22, 2025Variant C...
This blog walks you through the Post Exit Mode integration pattern using SAP Integration Suite, demonstrating how to enrich SSC V2 payloads with custom fields using OpenAPI schemas.Step-by-Step GuideCreate Extension Fields in Sales & Service Cloud V2...
Want to implement SAP Sales Cloud Version 2 like a pro? Our new live session series starting Oct 7th 2025 gives you the expert guidance and confidence to get certified. See how you can accelerate your skills today!https://learning.sap.com/live-sessio...
I'm Charis from SAP CX Product Learning team and I am happy to announce an important update to the course: Understanding the Purpose of SAP Commerce Cloud, its Components and User Roles Whether you’re a newcomer or an experienced professional wantin...
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SandeepBSV
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SAP Universal ID Update: New Authentication Strate...
shameek_sharma
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Enabling Embedded SAP Analytics Cloud (SAC) for Se...
francois_baubet
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Smarter Built-In Support in C4C: A Unified and Up...
lokeshla
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Implementing SAP Emarsys Loyalty Management – Part...
jmdjoukang
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Visiting Our ICX Integration Support Team in Galwa...
SwapnamolShaji
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Data Transfer Tool
kirsi_tarvainen
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SAP Sales Cloud and SAP Service Cloud V2 Q3 2025 R...
