SAP Commerce Cloud Continuous Influence - Results of 06/2025 Review Cycle

Check out this blog post to learn about the latest results from the CIS Review Cycle for SAP Commerce Cloud. 

Get Certified in SAP Sales Cloud V2 with Our Live Session Series!

Want to implement SAP Sales Cloud Version 2 like a pro? Our new live session series gives you the expert guidance and confidence to get certified. See how you can accelerate your skills today!https://learning.sap.com/live-sessions/get-certified-sap-c...

How to raise priority of a support case when it’s in Customer Action in SAP for Me

Your support case is in customer action, and you need a guide on how to change the priority? This SAP Blog is for you!Managing support cases efficiently is crucial, especially if it's in "Customer Action" status. Understanding how to navigate the SAP...

Welcome Back — Preparing for a Record-Breaking 2025 Holiday Season

The 2024 holiday season set new standards — and 2025 is gearing up to raise the bar even higher. With SAP Commerce Cloud delivering flawless performance during peak demand, staying prepared is more important than ever.To support your success, SAP is ...

RFM/RFE Modelling with SAP CDP: Basic, Advanced and Custom

Understanding customer behavior is  key to personalized marketing — and RFM/RFE modeling helps you do exactly that in SAP Customer Data Platform.RFM modeling is a standard marketing analysis technique used to segment customers based on their purchasi...

SAP Sales Cloud v1 and v2 now support Microsoft Graph API with Server Side Groupware Integration

Level Up Your Sales Workflow: SAP Sales Cloud Embraces Microsoft Graph API for Seamless Groupware Integration!Exciting news for SAP Sales Cloud users! SAP has announced that both SAP Sales Cloud v1 (C4C) and SAP Sales Cloud v2 now support integration...

How to Improve Paginated Queries Performances

Still using offset pagination in your SAP Commerce Cloud jobs?You might be slowing down your system more than you think.In our latest blog, we break down why offset pagination struggles at scale—and how switching to keyset pagination can cut processi...

Release Announcement New Course: Implementing SAP Enterprise Service Management

In this article, find out more about our latest product learning offering on Implementing SAP Enterprise Service Management. 

Migration of the Simple Content Repository from Neo to the Cloud Foundry platform

SAP Marketing Cloud Customers can use the simple content repository to store images and then insert the image links to email content and landing pages. This repository will be migrated in the SAP context of migrating Neo scenarios to Cloud Foundry sc...

Introducing the Get Certified Series for SAP Certified Professional - Developer - SAP Commerce Cloud

Are you aiming to become a certified SAP Commerce Cloud developer? Do you want to deepen your understanding of the platform and confidently prepare for the P_C4H34 certification exam? We’re excited to announce a comprehensive Get Certified live sessi...

How to improve performance of SAP Commerce Cloud populators

Struggling with SAP Commerce Cloud performance?Discover how mastering Populators and Converters can dramatically boost your storefront speed.Learn the pitfalls, the fixes, and the latest enhancements in SAP Commerce Cloud.Read the full blog to optimi...

Product Inspiration Series - Experience a New Era of SAP CX (wave #2)

Hi everyone, I'm excited to share our latest deep dive videos as part of the SAP Product Inspiration Series 2025 focusing on innovations across SAP CX and Consumer Industries. Wave #2 (May 2025):1. Akeneo Product Information Management for SAP Commer...

Product Inspiration Series - Experience a New Era of SAP CX (wave #1)

Hi everyone, I'm excited to share our latest deep dive videos as part of the SAP Product Inspiration Series 2025 focusing on innovations across SAP CX and Consumer Industries. Wave #1 (April 2025):1. Predictive Planning and Inventory Orchestration fr...

Webinar: Configure-to-Order with ETO Special Requests across CPQ, Cideon Conify, CAD, S/4HANA AVC

Customer webinar with end-to-end demo on CTO+ - Configure-to-Order with ETO Special Requests, June 26, 2025, 4pm CET / 10 am EST:CTO+ extends the traditional Configure-to-Order process by incorporating ETO (Engineered-to-Order) special requests, leve...

Strengthening Your SAP CPQ Deployment with Continuous Quality Checks

Are you implementing SAP CPQ (Configure, Price, Quote) or managing its day-to-day operations? In both scenarios, ensuring the quality and stability of your solution is vital. SAP Enterprise Support offers continuous quality checks to help you achieve...

Change Process in CPQ – BRIM S/4 Solution Quotation Integration

Change is the only constant thing is a common knowledge, so how can business documents be an exception to this? It is not! We live in constantly evolving dynamic times, where business strategies, negotiations and deals are also being adapted and chan...

📣‌ SAP Emarsys: Q2 2025 Product Release 📣‌

May has always been a significant month for SAP, and 2025 is no exception. As thousands of marketers from across the globe attend SAP Sapphire in Orlando, Madrid and virtually, the focus is once again on new innovations, AI solutions and real-time cu...

SAP Commerce Cloud remote Cronjob execution through API

IntroductionSince, SAP Commerce Cloud version is not possible anymore to trigger cronjob externally with ant command. Unlike SAP Commerce OnPrem version where ant runcronjob was given this capacity. This article briefly gives some hints to do so.Spec...

Course Update: Exploring SAP Customer Data Platform Essentials

Greetings everyone! It's time to elevate your digital learning experience with our freshly updated Exploring SAP Customer Data Platform Essentials learning journey.  Whether you want to refresh your knowledge or kickstart your journey with SAP Custom...

Unlocking Trade Spend Control Efficiency with Funds Management in SAP Revenue Growth Management

Sales finance managers and Key Account Managers (KAMs) waste days wrestling with manual fund setup, tangled budget structures, and trade spend control as well as budget consumption. SAP Revenue Growth Management’s funds management cuts through the ch...

Transform Service delivery with SAP Enterprise Service Management

Don't miss out on the transformational efficiencies delivered by SAP Enterprise Service Management at Sapphire 2025!

🌟 Join Us Live: Q&A Session with SAP Sales Cloud V2 Experts!

Don’t miss this! Join our Live Q&A Session on SAP Sales Cloud V2 Functionality with product experts Nikhil Betigeri and Adithya Uday on June 11, 2025 at 7:00 AM PST.Get your questions answered, avoid common mistakes, and make the most of your SAP Sa...

SAP Sapphire 2025 in Orlando -top picks for SAP Service Cloud

Hear inspiring customer stories, learn about AI agents and discover the benefits of connected, end to end customer service. Check out the list of can’t-miss SAP Service Cloud sessions in SAP Sapphire Orlando:

SAP Sales & Service Cloud v2 + ESM APIs = ETag header for client-side HTTP caching

This blog article is primarily aimed at developers who are looking to enhance their understanding of the ETag and If-Match headers. By ensuring the correct implementation of these headers, developers can effectively update field values in SAP Sales C...

Training alert! Check out these 2 New SAP Sales Cloud Version 2 Courses

 Discover our newly updated courses focused on the SAP Sales Cloud Version 2 solution. These courses cater to both business users and administrators, providing you with the essential tools to master this comprehensive platform. Through practical exer...

Introducing SAP Commerce Cloud Live Sessions for Admins/Dev-Ops/IT Managers

OverviewAre you a System Administrator, Dev-Ops Manager, IT Project Manager or Technical Consultant working with SAP Commerce Cloud (in the Public Cloud, aka CCV2)? We’re excited to announce a series of live sessions tailored to your needs in setting...

SAP Sales and Service Cloud 2505 Release Briefing

We are happy to share the release briefing content of our SAP Sales and Service Cloud (aka Cloud for Customer) for the 2502 (February 2025) release. SAP Sales and Service Cloud 2505 Release Briefing 

SAP Commerce Cloud Q1 ‘25 Release Highlights

 In the first quarter of 2025, SAP Commerce Cloud introduced several significant enhancements designed to improve efficiency and security. Discover exciting updates to our Composable Storefront, explore AI-powered Commerce features, learn about the n...

SAP Concur: How to get Support

Need help with SAP Concur? Let's begin by understanding who you are and your role.Administrator Support If you are an Administrator or an Authorized Support Contact (ASC) responsible for managing, configuring, and overseeing your company’s SAP Concur...

Decoding Promotional Success: Embedded Analytics in SAP Revenue Growth Management

Key Account Managers (KAMs) are overwhelmed by complex data and manual analysis when trying to understand the performance of their accounts trade promotion plans. The embedded P&L analytics feature in SAP Revenue Growth Management delivers smart insi...

SAP CX AI Toolkit - How to Setup Shopping Assistant API for SAP Commerce Cloud Chatbot

https://github.com/SAP-samples/cxii-shopping-assistant-ui-component In today's dynamic e-commerce landscape, personalized shopping experiences are key to capturing customer loyalty and driving sales. Explore how integrating SAP's CX AI Toolkit's Shop...

To infinity and beyond: AI expands shopping experience with a world of possibilities

As Black Friday and Cyber Monday approach, consumers are faced with many of choices, reminiscent of the endless variety of toys that light up a child's imagination. In preparation for the shopping scenarios of 2025, SAP employs the power of AI for cu...

What is planned for the 2505 release of SAP Variant Configuration and Pricing?

The 2505 release of SAP Variant Configuration and Pricing is planned to be deployed to BTP customer tenants on May 07, 2025:Administration UI and Administration service:ReleaseTest/Non-Productive & Productive Upgrades2505May 7, 2025Variant Configurat...

Journey into the Composable Storefront: Empowering Your Learning Path with Engaging Video Tutorials

Stay Certified Live Session on SAP Sales Cloud Version 2 - Generative AI & Machine Learning!

In this session, demos and information will be covered vis-a-vis Machine learning capabilities such as Lead intelligence, Deal Intelligence etc., GenAI capabilities such as Lead booster, Account synopsis etc. and CX AI Toolkit.

SAP Sales Cloud Version 2 - Chart View in Guided Selling when you have more than one Sales Cycle

This blog clarifies a Standard system behavior which might eventually get the end user confused when there is more than one Sales Cycle configured in the system.

Product Inspiration Series - Experience a New Era of SAP CX

Dear Community,We're happy to inform you that our Product Inspiration Series for Intelligent CX continues in 2025, with a new set of deep dive videos featuring most recent innovations from our SAP product teams and ISV partners. According to our AI-f...

Side-by-Side Extensibility - Getting started for SAP Sales and Service Cloud Version 2

Are you curious how it feels to “develop” a side-by-side extension for SAP Sales and Service Cloud Version 2 with BTP? I published a step-by-step learning  for the basics.This is not only for developers but for anyone curious! Feel free to try it, sh...

SAP Composable Storefront Updates: What's New and What's Next

SAP Composable Storefront: What's New & What's Next? Discover the latest updates and future enhancements to SAP Composable Storefront, including B2B PunchOut support, Core Web Vitals optimization, and a streamlined Angular 19 upgrade. Read more!

How to contact Fieldglass Support

To get support for SAP Fieldglass, access  SAP Fieldglass Help Center  here  .  The next step is to select one of the four roles from  Worker, Supplier, Buyer, or PMO.  From here follow the below steps  Go to Fieldglass Help Center  Choose a role tha...

SAP Signavio : How to Get Support

SAP Signavio Support:If you encounter any challenges while using SAP Signavio, there are multiple support channels available to assist you. Below is a guide on how to seek assistance.For product related questions open a ticket in SAP for Me.The SAP f...

Unlock the Future: Predicting Customer Behavior with SAP Customer Data Platform AI Workbench

Imagine having the insight to predict your customers’ next move. Whether it's anticipating a potential churn or gauging their engagement levels, understanding customer behavior is invaluable. We invite you to our exclusive live session, "Predicting C...

Elevate Your B2B Strategy: Dive Deep into SAP Customer Data Platform

In an era where data drives strategic decision-making, mastering your ability to effectively manage and utilize customer data is critical. That's why we're thrilled to invite you to our upcoming live session, "Transform Your B2B Strategy: Master SAP ...

Master the SAP Customer Data Platform by implementing an end-to-end B2C scenario

What is it about?Discover the power of SAP Customer Data Platform in our interactive B2C scenario live session! Dive deep into the world of customer data as you learn to implement comprehensive B2C scenarios. In this engaging live session, you'll mas...

Elevate Your Data Privacy Standards with SAP ECPM: Secure Your Spot for an Insightful Live Session!

In a world where data privacy and compliance have become critical benchmarks for business success, mastering these elements is not just a necessity—it's an art. Are you prepared to be at the forefront of this transformation? Register now for an impac...

Elevate Customer Engagement with SAP Customer Data Cloud: Register Our Action-Packed Live Session

In the fast-paced digital world, enhancing customer identity and access management is key to transforming customer engagement. Are you ready to take your skills to the next level? Don’t miss our interactive live session on SAP Customer Data Cloud CIA...

Unlock Seamless Identity Management with Our SAP Customer Data Cloud REST API Live Session!

In today's fast-paced digital world, efficient identity management is the cornerstone of secure and streamlined customer interactions. Are you ready to revolutionize the way you handle customer identities? We invite you to join our compelling live se...

SAP Sales & Service Cloud v2 + ESM - Token Based Authentication (Avoid BasicAuth protocol)

Token-based authentication is essential for several reasons, especially in today's technology with SAP BTP Integrations, SAP Build for web and mobile applications . Here are some key benefits:Security: Tokens are more secure than traditional session-...

Unlock the Power of SAP Universal ID: Simplify Your Digital Identity

First let’s understand what SAP Universal ID is and what are the benefits of having one. Are you finding it challenging to manage numerous SAP accounts and passwords? Imagine having a single, unified account that links all your existing company assoc...

Introducing SAP CX Observability (Dynatrace) for SAP Commerce Cloud: A Video Showcase

Are you ready to elevate your SAP Commerce Cloud performance monitoring? In this blog post, I will introduce SAP CX Observability (also known as Dynatrace in SAP Commerce Cloud in the Public Cloud) – the built-in application performance monitoring (A...