Hi Experts,
can we add a new tab in the Ticket´s Quick View to display the Interactions?
Or we can only hide what is available in Adaptation mode, but can not add a new tab?
Please see the attached screenshot to understand better our query.
W...
Hello Experts,
af065dfe9c231eee82a86d353a49f1a0-favorite-contacts.jpg
do you have suggestions how to mass update specific Contacts as Favorite ? We are actually thinking of using Favorite contacts filter (see attached screenshot) to resolve the...
Dears,
can you advise what is the max nr of pasted excel lines in ticket´s interaction?
Is there any limit as such?
Thank you.
Pavla
SAP Support Specialist
SEP DevOps, SKF IT
Hi SAP Team,
Please share with us SAP best practice on following:
When we receive a Ticket in C4C from our Distributor, we want to create a 'link' (in this Ticket) to the end-customer.
We can go to Ticket´s Involved Parties tab and we can ad...
Hi Molly,do you have more details on slide 41: Ticket Management - Visit is now created automatically when Appointment is createdThis is dangerous potentially!We tried to test it and the Appointment does not seem to be creating a Visit.
And do you have the same release briefing content of SAP Sales and Service Cloud (aka Cloud for Customer) for the 2502 (February 2025) release for Version 2 ?
Hi Molly,do you have more details on slide 41: Ticket Management - Visit is now created automatically when Appointment is createdThis is dangerous potentially!
