Variable Pay – PM Form Mapping Error

[Giustina]

I need your help with an issue relating to variable pay.
The client has set up several PM forms for users, based on their associated scorecards.
Consequently, it is necessary to map multiple PM templates to the variable pay system in order to retrieve the target results for all users.

By mapping multiple performance tabs in the ‘Rating Source’ section.

However, something then started to go wrong and now the system no longer allows me to map different PM tabs.

When I try to add more PM forms, the system creates a ‘dummy’ save and does not update the template. (Leaving only one PM form mapped.)
(The module is configured as ‘Assignment-based’)

What could be causing the problem?  
Thanks in advance

@xavierlegarrec

The configuration had been carried out correctly as follows:

[Giustina]

Hi everyone!! Can you help me with this? It’s really urgent. Thanks in advance!

[Alessandro-Costa01_]

I am experiencing the same issue, Giustina. Previously, my variable pay template was configured with a few goal plan templates. However, when I tried to make a minor change to the effective date for testing purposes, I encountered this error: "PM form has already been selected as the rating source - please revise." There were no duplicate forms or anything of the sort. When I reduced the selection to just one goal plan template, it allowed me to save—but this puts us at a disadvantage.

[DavidSomelofske]

The system by default only links to the most current PM form if you have multiple forms mapped. This means if an employee has two forms, one effective in January and the other in July, the form from July is going to be accepted and the January form will be ignored.

[Alessandro-Costa01_]

David, the issue she is reporting is precisely the inability to map multiple forms. The fact that the most recent one takes effect is actually expected behavior. The problem is that it is not possible to map more than one form on this screen.

[Giustina]

Hi David thank you for your reply, but maybe I didn’t explain the issue properly. It’s not a question of dates; the problem is that the system won’t let me map more than one PM form. In my VRP process, the various eligible users have different PM schedules assigned to them based on their employee type. Example: Manager: PM schedule 20-80 Senior Manager: PM schedule 30-70 Based on the eligibility rules, the system selects the correct schedule for each user. And the configuration was working correctly. At the moment, however, the system no longer allows me to map multiple performance tabs (as shown in the screenshot attached to the post), or rather, it does not allow me to save the changes to the template when I add another plan. The problem has arisen in several environments since the latest release. Could you help me with this?

[Giustina]

I’m having the same problem on several environments, but only on those where the release has been updated.

[xavierlegarrec]

@Giustina If it's urgent you need to open a support ticket with high priority. We do our best to help here but don't bill any utilization for it so sometimes we answer only once we have cleared all other customer facing engagements. It would help if you could show us the issue with a recording. because as much as I think I understand what you say is the issue, I have a hard time validating my understanding with the screenshots you provided. I will test in my demo and will send a recording. Thanks

[xavierlegarrec]

Hi @Alessandro-Costa01_ @Giustina  I already commented that I was able to replicate which means it's a product issue, apart from maybe trying with the xml direct edit, there is nothing you can do to fix it. This was reported by several customers: https://community.sap.com/t5/sap-successfactors-compensation-user-group/heads-up-2h-release-item-sfc...

[xavierlegarrec]

Hi @Giustina 

I was able to replicate your issue, here is the recording (you'll see that even though I saved several times, when I navigate away and reload the tab, all PM form mappings are gone).

https://youtu.be/3NeScoCHejE

You need to create a ticket to support and request that they forward to product on this. In the meantime I will make the product team aware of this.

This is most likely a UI issue, you can probably get to where you want through XML (take an example from another VP form with a rating and create one xml row for each rating source).

Thanks