PaperSize hell

[patrick_simons2]

First if I try to save a Page Setup (using CR 2016 SP5) for a Dymo label printer, CR doesn't keep the papersize. After changing to the correct values I save the report:

then I close the report and I reopen it:

and the 11354 has gone away. Any ideas?

Also when using Don's test program, the correct papersize is also missing:

As you see the PaperSize is already wrong after opening the report:

PS. I'm testing RAS using CR VS.Net SP22.

Another question: would it be possible to save the 11354-papersize back to the original reportfile using RAS (SaveAs-method)?

Regards,

Patrick

[patrick_simons2]

Update: indeed the problem is Easy Print. I'm not using 2016 Server but a Hyper V on Windows 8.1 - and the Virtual Machine Connection is used in an Enhanced Session to access the virtual machine, which is similar to Remote Desktop.

I installed now a Dymo printer locally in the virtual machine (also Windows 8.1). Here when I open the CR Designer 2016, uncheck "No Printer", select the local Dymo and the "11354 Multi-Purpose"-paper size, the paper size remains there after reopening the report - good.

So before, the redirected printer was always retained, but the paper size was lost (due to Easy Print?). Is there also some default paper size for a printer, or how does it come that the CR designer finds the "30334"-papersize (see above)?

Concerning printer installations on Terminal Servers: what do you recommend your customers? Always install a printer locally on the server session, never redirect them or....? What does Microsoft tell you concerning that problem?

Patrick