PaperSize hell

[patrick_simons2]

First if I try to save a Page Setup (using CR 2016 SP5) for a Dymo label printer, CR doesn't keep the papersize. After changing to the correct values I save the report:

then I close the report and I reopen it:

and the 11354 has gone away. Any ideas?

Also when using Don's test program, the correct papersize is also missing:

As you see the PaperSize is already wrong after opening the report:

PS. I'm testing RAS using CR VS.Net SP22.

Another question: would it be possible to save the 11354-papersize back to the original reportfile using RAS (SaveAs-method)?

Regards,

Patrick

[former_member11696]

Hi Patrick,

Create the custom paper size on the printer not in CR Designer.

Then select the paper size from the Printer then you will get the correct values.

Crystal will only select a paper size if it can find something close in the list of paper sizes in the Printer, it will not create a custom paper size in the printer for you.

As I said in one of the other posts, create the custom paper size on the every printer you have. Then when it's printing from the app it will find the same custom paper size and use it without having to do anything in code.

Don