PRC code

[Former Member]

Hi

Can anyone guide me configuration steps in PRC and How to use that

Regards,

Ajay

Edited by: Ajay Babu on May 21, 2008 3:16 PM

[Former Member]

Hi Ajay,

A personalized response code (PRC) contains outbound tracking information, including the business partner, mail form, and campaign. PRCs are IDs with 10 characters.

PRCs are visible in personalized mail. For this reason, PRCs are useful when you are sending fax or SMS, or when using file export.

Business partners can quote the PRC when responding to the personalized mail.

You can insert PRCs in text elements and in the subject of the mail form.

Define the number range interval for PRCs, by choosing Marketing->Marketing Planning and Campaign Management->Campaign Execution->Define Number Range Interval for PRC .

Define how numbers from the number range interval are converted into PRCs, by choosing Marketing-> Marketing Planning and Campaign Management ->Campaign Execution-> Business Add-Ins BAdI: Convert PRC to Alphanumeric Form .

You insert a PRC in your mail form. The system generates the ID when you send the personalized mail.

Hope this was useful to you

regards

Srikantan

[Former Member]

Srikant,

I have gone though th Lib and they also mentioned the same.

Already standard no range interval has been defined in spro for PRC and I did not do any changes to Badi

So when I insert PRC in mail form in text node and test the functionality the no is not displaying in mail form.

Regards,

Ajay

[Former Member]

Hi Ajay,

Once you insert the mail form, and use that mail form for campaign execution, the target group receiving that email will have unique PRC. If you are not executing a campaign you may not see the PRC. This is logially correct also because a unique PRC has to be generated for each email that is sent out so that when you receive the response from the BP you can link it to a particular campaign.

Please reward points if this is helpful.

Regards,

Deepak

[Former Member]

Hi ajay,

The number will not be visible in the mail form it will show PRC ID only.

Once you release the campaing then the mails the user receives will have the uniques PRC number which is to be put in the BSP page CRMD_MKT_ICRH for recording the campaing related response.

Hope this helps

Regards

Raj

[Former Member]

very helpful I gave points

Any further info would you like to share regarding PRC

if you have docs pls forward to ajay_sapcrm8yahoo.co.in

[Former Member]

Hello Raj,

I would like to know more about recording the response.

I generate PRC in Campaigns --> File Export.

The Files have a size of 10.000 BP's.

Is it possible to record the responses for more BP's at one time?

e.g. when I have a List with all response codes who has responded to this campaign?

best regards

Helene