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FaceID for passcode for tablet (Android)

10-10-2024 1:08 PM
Zujovic Newcomer
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Hi everyone,

Can someone help me log in to C4C via passcode but with FACE ID? In the company, we use SAMSUNG tablets that are on Android OS, which only support the FACE ID unlocking method, we do not have fingerprints on them.

When logging in for the first time, when I get to the moment of entering the passcode, the application does not ask me to log in with FACE ID.

Is it even possible to log in with FACE ID on an Android tablet?

 

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AlanChen
Product and Topic Expert
Product and Topic Expert
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Oh dear, unfortunately, it seems that the C4C App only supports Face ID on IOS devices as per the help doc: How-to's | SAP Help Portal