Hello,we had system CRM 2007 and BCM 5.5 working together, basically in standard configuration. After technical upgrade of CRM to version 7.0, the IC does not work with BCM anymore - when logging in, there is a Javascript page error and after confirm...
Hi,I think with Service (aka addon Customer Management) you can cover at least most commonly used Interaction Center features, including multichannel integration (phone, chat, ERMS emails). You ave also some (pre)sale support with leads and opportuni...
Hi,
please, can you make the OSS note 3123220 available for partners? Clicking on the link says
Sorry!
You are not entitled to access SAP Note/KBA 3123220.
Thanks!
Dawood
Hi Ajay,you have to install the QMS (ideally as own VU) and configure the address and protocol there. SOAP calls and actions are described in the interface document ( https://help.sap.com/doc/aa9b43e091fe4b48a5a8e3dcbed2bc2e/7.0/en-US/QMI.pdf ).BR,Da...
