About steen_hansen

steen_hansen

IntroductionWith the growing number of iFlows that need to be deployed, the iFlows for the SAP Service Cloud Version 2, Utilities add-on is designed to support a simple deployment. Here is a short description of the concept and a link to a video wher...

steen_hansen

With Mashup being the way to extend SAP Service Cloud Version 2 for utilities Add/on, I wanted to go through the steps needed for showing a Mashup in a new tab on the Agent Desktop. In addition, I will pass parameters to the Mashup that could be used...

steen_hansen

A typical question for implementations is what enhancement options exists. Here I will create a short overview of the existing options for enhancing the integration between SAP Service Cloud Version 2 and SAP S/4HANA through enhancement in SAP S/4HA...

steen_hansen

I have been working on setting up the integration between SAP S/4HANA and SAP Service Cloud Version 2, for Utilities in our demo system. I have had a lot of questions from people on this and thought I would show what I ended up doing.In this blog pos...

steen_hansen

You might already have looked at the SAP S/4HANA Utilities Trial (LINK to SAP S/4HANA Utilities Trial). Now we are offering an additional trial for SAP Service Cloud for Utilities, where we integrate SAP Service Cloud for Utilities with your SAP S/4H...

steen_hansen

Hi Keerthana,If you do not see any entry in the Service Cloud message log I am not sure what the problem would be.I would suggest for you to create a ticket on this. Best Regards,Steen

steen_hansen

Hi Keerthana,when you say 'it is in the payload' - is this in Service Cloud you see this and if yes, is it before or after the transformation of the payload?In the message log in Service Cloud, you have the below icons. The second icon is the target ...

steen_hansen

Hi Ankita,at this point we do not have the support for alerts in SAP Service Cloud Version 2 - this is something we have on the roadmap for 2025.Best Regards,Steen

steen_hansen

Hi Shruti,no - we do not currently support creating the utility sales contract. You could of course the BADI in S/4 when moving in, and then call the creation of the utility sales contract instead of calling the move-in. But that would be a project i...

steen_hansen

Hi Shruti,you will not see the attributes, but this is not because of UPIL, but the fact that we do not store product attributes in C4C generally.Could you let us know the use case you are trying to achieve?Best Regards,Steen

User Statistics

User Activity

How to mass deploy iFlows for Service Cloud Utilities Add-on

Working with SAP Service Cloud Version 2, utilities-add-on: How to embed a Mashup

Working with SAP Service Cloud Version 2 Add-on, for Utilities

Working with SAP Service Cloud Version 2 Add-on, for Utilities: Master Data Replication Part I

Explore the New SAP Service Cloud for Utilities - with guided tours

Re: Working with SAP Service Cloud Version 2 Add-on, for Utilities: Master Data Replication Part I

Re: Working with SAP Service Cloud Version 2 Add-on, for Utilities: Master Data Replication Part I

Re: Working with SAP Service Cloud Version 2 Add-on, for Utilities

Re: Does SAP C4C support UPIL Product?

Re: Does SAP C4C support UPIL Product?