Hi Susanne, the answer depends little on your onprem version. My answer is based on latest release, which is FP18 and likely not every feature described below are available on older release.Sinch Contact Pro itself integrates with SMS channel which c...
Hi Guys, due to shipping restrictions we are not allowed to ship encryption related code in our package and therefore the built-in Python package is very limited. Therefore CEM is not able to take the related connection and even installing separate P...
Hi Juan,there has been some challenges at both sides and therefore the release has been delayed. The information I have currently is that we are very close to publish the FP17 on SAP marketplace. If you wish to get a notification when the package is ...
Hi Carlos, you are now checking system wide history and not customer history. If you wish to see interactions from a client then:1. create a customer to directory2. add phone and email info for the customer (you can also create new directory field ca...
