Dear experts, A while ago we have activated opportunity scoring in our Sales Cloud V2 tenant. Except for some exceptions almost all of our opportunities are marked with a score of 99. Ofcourse, this is not the case. Even if we lose an opportunity wit...
Dear experts,
Our system is integrated with our Sales Cloud environment and our website. This means contacts can have multiple origins (Website or C4C BuPa).
We have the following business case.
Step 1: A contact fills in a form on the websi...
Dear all,
Can someone explain the logic of UTC campaign execution in SAP Marketing Cloud?
We have release several campaign this week and it seems the behavior of the system is inconsistent. In our first campaigns we had to set the execution to U...
Dear all,
We are currently using the simple content repository for uploading images in SAP Marketing Cloud. So when we are creating e-mails we directly upload the images into the system. I have two question about the uploading procedure of images....
Dear experts,
In SAP Marketing Cloud you have a very nice overview of all interactions over a certain time period. By default it is displaying all interactions over the past three months.
Our clients has a very long sales funnel and therefore w...
Hello Marc,You can either use the seed list functionality or include them in your target group. If your goal is just to inform them that the campaign is launched to their accounts, I would go for the seed list. https://help.sap.com/docs/SAP_MARKETING...
Hello, I'm having a similar requirement. In the scenario above I would like to create a conditional building block for the most interacted with item of interest.Let's say he first clicks on 'Football' but next clicks three times on 'basketball'. In t...
Dear Andreas,
I was more looking for documentation when SAP considers the match as valid.
The documentation states: 'if their email domains match exactly and the account names match with a high probability, the system determines the best matching a...
Dear SAP Marketing team,
I'm testing the account-contact matching feature in our testing environment.
Can I find any documentation on the merge logic?
I have tested several scenario's and the matching is not working. I have already enable the f...
