Hi Experts,from time to time I find documents in some Roadmap Viewer Tasks I cannot access.I always get the message "You are not authorized to view this resource. The resource you are trying to reach at this address requires a login." even if I'm log...
Dear experts,does anybody have an idea of how to determine the "top interest" of a contact in segmentation?Background/Use Case: A contact has multiple interactions with different interests assigned, e.g.10 interactions with interest A7 interactions w...
Dear Experts,
on Business Accelerator Hub, I can only find a package for the integration of SAP FSM with SAP Service Cloud V1 (https://api.sap.com/package/SAPCloudforCustomerIntegrationwithSAPFieldServiceManagement/integrationflow)
Does anybody h...
Dear Experts,
we're facing the following problem:
During the BP replication from SAP Sales Cloud to SAP Marketing Cloud we use the Sales Organization ID to write a value (in the mapping on CPI) into a Custom Field (YY1_MktArea).
The value in th...
Hi Experts,
I'm trying to integrate Sales/Service V2 with CDP according to the SAP Help guide.
I added the V2 tenant as a Source System in CDP and configured for example the Event SAP Sync - Create or update an individual customer in real time
...
Hi @KunalBansal,we also thought about that but the first issue comes up when creating the score.As far as I can see there's no "interest item" field available for the score editor...BR Tobias
Hi andrea.mazzanti,The customer is still in the evaluation phase. Therefore, it will quite take some time... And I hoped that we could still go to V2 in order to generate added value for Sales and Service (since V2 is also very interesting for the Sa...
Hi andrea.mazzanti,thanks for your valuable feedback and the links you provided.We know about the scenario including S/4 Service.But unfortunately the current landscape includes SAP ECC and C4C (Sales and Service). So, without ootb packages it would ...
Hi vervinckt.joyca,unfortunately I'm not able to reproduce your issue. Not with a contact that had a real email send out in the past nor with a newly created contact... I also tried it without Marketing Area and it also works as expected...Maybe it h...
Hi vervinckt.joyca, I checked our import template and we use the same fields that you used in your upload. The only difference is that we also have a column for Marketing Area (maybe you just forgot to mention it here or do not use Marketing Areas).I...