Hi,We'd like to activate the SMS channel on our SAP Marketing Cloud.What are the first steps here? Do we need to contact our SAP account manager to activate additional licenses, or can we go straight to Sinch and get a contract with them directly and...
Hi,In content studio, when you toggle "Outbound ID for Consuming App", this appends the url parameter sap-outbound-id .You can also use your own "name of link parameter" with "value of link parameter" to add url parameters with the name of your choic...
Hi,I sometimes have campaigns that show an error in the logs such as:Package "189" started at "28.05.2024, 07:43:24 (CET)" was finished with a fatal error.When this happens, the campaign automatically restarts after roughly 30 minutes.Is there some w...
Hi,
We are sending emails from SAP Marketing Cloud to both Accounts and to Contacts.
We set up a Preference Center, which is a Form/Landing Page where you can indicate on which newsletter categories you want to subscribe/unsubscribe.
On Contact...
Hi,
I'm looking for a way in Marketing Cloud, to distinguish Accounts who do, or do not have any contacts linked to them.
In the "all accounts" segmentation I did find an attribute "number of active contacts", but that still doesn't cover my requ...
Has anyone perhaps found a solution for this?I was wondering if CSS is capable of influencing the sort order of values in a dropdown field? @Arne_Manthey do you know if that is possible?KrJoyca
Hi Isabelle,I disagree with the statement that 3 contacts with the same info@address could not be quality data.In a B2B context this often happens. For example in retail. You can very well have 3 accounts for 3 stores on 3 different addresses, but wh...
Hi Kunal! Everything is good, thanks, hopefully the same for you!I had already gotten to this point in the code, but here I got stuck on figuring out where that parameter came from.I will follow Marc's suggestion and open a ticket
Thanks Tobias for checking that!In this system, the EMAIL is shareable, so it may indeed be linked to that.However the KBA that Jayce mentioned is exactly hadeling that topic;https://me.sap.com/notes/3026417 mentions if you do use shareable id's for ...