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You’d probably agree that even in a perfectly organized service process, things can go wrong. A service order may be assigned to the wrong service team, or the master data may be incorrect. Such errors can prevent the service order from being process...
If you’re a service manager responsible for in-house repairs, you’ve probably experienced at least one of the following situations:
You agreed with your customer to complete a repair within a certain period, planned the repair carefully, and trigg...
In a heterogeneous system landscape, a data warehouse enables you to integrate and harmonize data from various sources. In particular, this is done for reporting, analysis, and interpretation of business data, which is crucial for optimizing business...