Once in a while, if you find yourself saying that you are bored with work, maybe it’s time to look at what you want to do next. What’s the next big thing? What’s the next challenge? What’s the scariest thing for you right now? What’s something that w...
In this era of humans being able to interact with almost anything, shouldn’t there be a way for us to interact with graphics in product documentation as well? Absolutely! And if you’re interested to find out more about this refreshing concept, this b...
When using documentation about software products, have you ever come across terms that you have no clue what they mean? As a UX writer, technical writer or information architect, how do you ensure you’re using exactly the same terms that your custome...
Have you ever considered incorporating screenshots in your product documentation? Worried about maintenance issues if you use screenshots? Do you feel that screenshots might be overwhelming for your users because they capture too much complexity?
Im...
Were you ever faced with a documentation situation where you felt it’s just too much information? Are you challenged with constantly having to update written content that’s complex and overwhelming? Do you want to use graphics in your software docume...
Hi Jason,
Thanks for the blog post! I must say that the example you've given for Content Framing is a pretty good one. There are numerous such thoughts we tend to think through the day! We bank on so many assumptions and biases and negativity is som...
The base of an interactive graphic is the actual graphic itself. Whenever there are changes, you would edit the graphic as usual. In addition, you would have to adjust the image map as required. I would say that adjusting an image map isn't complicat...
Thank you swatinair for all your valuable insights into a UA customer workshop! It was great to hear about the whole process and how such workshops have helped your product in so many ways.