About Silvia_Ventura

Silvia_Ventura

Hi colleagues, I'd like to share in this Community a question reported by our customers. We've received some incidents about Custom Fields in Service Order Header. It seems that there is not any available space to add new Custom Fields . So the q...

Silvia_Ventura

Hi colleagues some customers are reporting the error "The URL you entered is not configured as trusted site" when they are inserting an URL as attachment in a service document. This message is not specific in S/4HANA Service. It could happen i...

Silvia_Ventura

Hi colleagues, new version CE2011 provides a new functionality "Recurring Services" with several Apps to create/modify/display/scheduling maintenance plans. There is a new maintenance plan type called "Service Order SO". However, some customers r...

Silvia_Ventura

Hi colleagues, several customers reported incidents about which are the right values for fields "Settlement Periods" and "Billing Dates" in Service Contract Items (tab Billing Plan). App "Manage Service Contract" is displaying more values than the a...

Silvia_Ventura

Hi colleagues, we received the following question from a customer : we've activated the BADI "Service Document Header Modification" and system is not saving the new values from our custom fields.

Silvia_Ventura

Hello Chinmayamultilevel categorization uses the authority object CRM_CATEGO 3453555 Multilevel Categorization : authorities objects CRM_CATEGO and CRM_SSCCATYou're not the first customer raising this question and I created this KBA some months ago...

Silvia_Ventura

Hello Jan-AdrianI don't know the version that you're using. For instance, 2022 updates the functional location where the equipment has been installed. This means, if you update the equipment A as reference object , functional location Y is also upda...

Silvia_Ventura

Hello Bealast year I created a KBA about this problem : 3089336 Account Assignment Block empty in Service documents. Follow the instructions of my KBA. It should workBest regardsSilvia

Silvia_Ventura

Hello RockinCowboy88if the error is happening JUST with your user it's likely an error in your own personalization. Go to the backend and run the report BSP_DLC_DELETE_PERSONALIZATION for UI component BT120H_CPLAfterward, log again in the UIBest re...

Silvia_Ventura

Hi SumairaI've created the KBA 3407344 - S/4HANA Service : Service Level AgreementIt's focused on S/4HANA but it's based in CRM. So whether you're using CRM or S/4HANA, SLA can be assigned to the same objects : products, sold to party, contracts...M...

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Custom fields - Service Order Header

The URL you entered is not configured as a trusted site

Recurring Services- Missing Maintenance Plan type "Service Order"

Settlement Periods and Billing Dates

BADI : CRMS4_SERV_CUST_H_MODIFY

Re: Authorization restriction based on multi-level catego...

Re: Service contract determination - superior reference o...

Re: Assign WBS elements at item level in Service Order

Re: "Cannot display view BT120H_CPL/Details of UI Compone...

Re: SLA Management in SAP S/4 HANA utilities