Hi,
I am new to workflow.I have 2 issues in workflow development.
1.Rejection reason is not updating in notification mail of the initiator.
2. Duplicate mails are getting to the previous approvers. For EX : I have 3 levels of approvers A, B andC, If 1st level approval is completed,Then it should go to the B inbox.But actually it is going to A and B's inbox.For the third level approval it is going to the A,B,A's inboxes.It should go only to the B in the second level and only to the C in the third level approval.Any leads ?
Help others by sharing your knowledge.
AnswerRequest clarification before answering.
Hi,
please share the design with agent assignment.
Thanks.
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