Workflow Position Substitute - Not Receiving Work Items

[#1]

Hi All,

I am working on the Trip approval workflow and have maintained the approver with a position in the org unit. The Requestor is one level down to this approver and creates Trips. When the approver goes on leave he maintains a position substitute as his successor. I am using position substitutes for the Approver. The position substitute has its own PERNR allotted to it with respective user-name.

Now after maintaining the above, when the requestor creates a trip it goes to the approver's inbox and when I check the substitute inbox I cannot see the work items of the approver. I am not sure whether am I missing something as part of the position substitute maintenance. Appreciate your inputs if somebody have already worked on this.

Thanks,

Jag.

[Former Member]

Hi,

I think I remember this during my work. The WF_INITIATOR,by default, is prevented from approving his own trips. But, in your case, he is not even getting the witems, you said, right ?

Try assigning some other user id for the Approver's substitute and see if he receives the witems.

Goodluck

venu