Windows GUI Exception...

[Former Member]

Hi Gurus,

The end user run VA03 transaction the following exception message display. Pls advise how to rectify....

Windows GUI 640 Exception 0xC0000005 with ID=0x584CDEF3/0x584CDEF3 occurred (PL=20)

regards

Rajesh..

[Former Member]

Hi Rajesh,

Please pay attention the SAP Notes 520688 and 559285.

Please follow exactly the steps described in this notes.

- install the latest SAPgui patch 32

- install the PDB files for SAPgui patch 32

- set environment variable NTSYMBOL_PATH

- set the registry key

- recreate the error situation

- send us the new generated tracefile if you get same error.

Best Regards,

Jacky