Webi Report timeout settings

[Former Member]

Hi,

I have a requirement to increase my timeout settings to 30 min for a particular webi report

so i increased the following

Timeout Before Recycling (seconds)-- 2400

idle Document Timeout (seconds)--2400

Idle Connection Timeout (minutes):40

Single Sign-On Expiry (seconds) : 86400(default)

I checked the settings under CMS , WebiDSL and ConnectionServer also and increased them to 2400 atleast.

For some reason my report still gets timed out error around 15 min. it still takes the 1200 seconds which is default and timesout.

I have restarted SIA and also made chagnes to web.xml file under tomcat>webapps>BOE to make sure and restarted the tomcat.

Can you please let me know if i have to make changes else where . Previously the 4 places i made changes always worked

We are on 4.2 SP03 and with windows AD connections

[Former Member]

Is the report based on universe, make sure Universe settings also set to properly. And also can you schedule the report and see if the issue is with timeout at webi server or Universe level?

[Former Member]

Hi Jawahar,

I already changed universe settings to an hr