testing saprouter

[#1]

Hi folks,

Can some one show me how do make sure my saprouter is working fine. The problem is that I can´t connect to my customer and he is telling me that the problem is with my saprouter configurations.

I can´t telnet to his PUBLIC IP on port 3299, connections refused.

What was done different there was upgrade the saprouter and the customer also hired a new admin that rebuilder the firewall now we are in this fight who's telling the true, I just want to solve this ASAP.

Best regards,

Nelson Chamba\

[alwina_enns]

Dear Nelson, which message exactly you get, when you telnet the SAProuter? "Connection refused" means, that on the port 3299 nothing listen. Is the SAProuter running?

[nelson_chamba2]

Hi Alwina,

I´m getting this:

C:\>telnet 196.46.5.68 3299

Connecting To 196.46.5.68...Could not open connection to the host, on port 3299:

Connect failed

The problem is just there, how can I ensure that saprouter is running?

Regards,

Nelson Chamba\

[alwina_enns]

Hello Nelson,

do you see the saprouter in the process list? You have mentioned also, that firewall was rebuilt, probably, you should check the settings as per note "48243 - Integrating the SAProuter into a firewall".

[nelson_chamba2]

Hi Alwina,

Yes saprouter is running or I believe it´s running because it gives me no error when I started it via services.

There is another way I can make sure it´s up?

Please, regards.

Nelson \