SQL error -1017 at location db_connect-2, SQL statement (ORA-01017: invalid username/password; logon denied)

[Former Member]

Hello,

I´m facing one problem during the post-upgrade activities after an oracle database. I did an oracle database from 11.2.0.4 to 12.1.0.2 version (in Windows Server 2012 R2). I´m following the oracle database upgrade 12.1c guide from SAP (windows) and now I´m doing the "5 Post-Upgrade Steps" chapter.

When I try to run the following commands (Oracle database statistics) it show me an error!

brconnect -u / -c -f stats -t system_stats

brconnect -u / -c -f stats -t oradict_stats

brconnect -u / -c -f stats -t all -f collect -p 4

BR0801I BRCONNECT 7.20 (42)
BR0805I Start of BRCONNECT processing: cesflcrw.sta 2016-01-05 15.31.44
BR0484I BRCONNECT log file: C:\oracle\SWO\sapcheck\cesflcrw.sta
BR0280I BRCONNECT time stamp: 2016-01-05 15.31.46
BR0301E SQL error -1017 at location db_connect-2, SQL statement:
'CONNECT /'
ORA-01017: invalid username/password; logon denied
BR0310E Connect to database instance SWO failed
BR0280I BRCONNECT time stamp: 2016-01-05 15.31.48
BR0301E SQL error -1017 at location db_connect-2, SQL statement:
'CONNECT /'
ORA-01017: invalid username/password; logon denied
BR0310E Connect to database instance SWO failed

BR0806I End of BRCONNECT processing: cesflcrw.sta 2016-01-05 15.31.46
BR0280I BRCONNECT time stamp: 2016-01-05 15.31.48
BR0804I BRCONNECT terminated with errors

I searched for a solution and I read the sap note 1576837 - ORA-01017: invalid username/password; but unfortunately I can´t find a solution for this error!

I´m running the latest version of BR*Tools 7.21 (patch 600)... the SAP Kernel is the 7.21 EXT UC (X64) version (patch level 619).

I already updated the Oracle Instant Client (998004 - Update the Oracle Instant Client on Windows)... I´m running the OIC 12.1.0.2, the latest version of Oracle Instant Client.

I ran the following query with the goal to understand if some core oracle users are locked or not... but it seems to me ok, the main oracle users (SYS; SYSTEM; OPS$ users; SAPSR3):

select username, account_status from dba_users;

Can you help me please to understand how can I correct this...!?

Best regards,

JD

[Former Member]

Refer 12c upgrade central note 1914631, also u can check it out by configuring SSFS as per note 1622837 also changing the Schema owner password using "brtools".

[Former Member]

Hello Manoj,

Thank you for the information... but I believe that is not the correction for the error that I reported here!

Can you tell me some tips regarding my issue?

Best regards,

JD

[hemanth2]

Dear João,

Hope you are doing good.
This is basically more of an Oracle issue than a SAP issue. There is a good list of checks that are mentioned here:

Oracle ORA-01017 tips
  

Please try them first and let us know the results.

Hope this helps.

_ _ _ _ _ _ _ _ _

Kind Regards,

Hemanth SAP Active Global Support

_ _ _ _ _ _ _ _ _

[JamesZ]

Hi JD,

You can simply reproduce this issue by execute below command with the user you ran brtools.

sqlplus /nolog

conn /

We should make sure the os authorization works for the os user, as mentioned, this is a pure oracle database configuration issue, not brtools problem.

Are you able to reproduce the error by following my steps?

Best regards,
James