sap windows gui issue

[#1]

Hi,

I have some problem with the sap windows gui.

it's my personal computer, which hasn't been used for one year.

it was working, recently i try to open sap gui from that computer to connect to sap system, it just quit...

i have reinstalled and patched to latest, it still doesn't work

if i try to connect to an inaccessible server, it shows the standard connecting screen and error message, which is fine.

if i try to connect to an accessible server, the whole gui just disappeared immediately when i click the entry to connect. where can i find the error log for this? how can i troubleshoot this? i also checked the windows event, nothing there.

can someone throw me some lights?

Best regards,

Jun

[Former Member]

Hello Jun,

Besides activating any of SAP GUI traces you might want to apply patch 46 of SAPSETUP.

Cheers,

Dan Mead

[junwu]

Hi Dan,

do you have any link regarding how to patch sapsetup?

Best regards,

Jun

[Former Member]

Hello Jun,

SDN path is SAP Technology Components ->SL TOOLSET-> SL TOOLSET 1.0-> Entry by Component->SAPSetup9.0->Support Package Patches->Windows Server IA32 32bit

I didn't see anything in core patch 9 that could cause this issue.

Cheers,

Dan Mead

SAP GUI 730 Patch 8 and 9 Corrections.xlsm.txt.zip

[junwu]

Hi Daniel,

I have downloaded SAPSETUP90P3SP00P_46-20008539.EXE.

when i execute, it shows following

how to proceed?

Best regards,

Jun

[Former Member]

You downloaded the wrong one. You need either download SAPSETUP90P1SP00P_46-20008539.EXE or SAPSETUPP90SP00_0_WUS.exe. Do not use SAPSETUP90SP00_0_PDB.exe .

If you use Automatic Work Station Update then use SAPSETUPP90SP00_0_WUS.exe. Otherwise, use SAPSETUP90P1SP00P_46-20008539.EXE.

Cheers,

Dan Mead

[junwu]

Hi Dan,

I downloaded this SAPSETUP90P1SP00P_46-20008539.EXE.

when I install, i got this.

Best regards,

Jun

[Former Member]

Ok, that just informational. Not sure how you got the latest version without knowingly doing so.

Cheers,

Dan Mead