sap vim workflow

[Former Member]

Hi,

I have an issue with VIM(Vendor invoice management) work flow. Some of document processing(DP) numbers are processed and in the report showing as awaiting for approval. But those documents are not there in the approver inbox. and one more document is showing as indexed but that document also not there in the current agent inbox for modify or process further. Could you please help where can we find those documents, because nobody had the document, so nobody can make changes or approve.

Regards,

Prabodh.

[Former Member]

Hello,

Look in SWI1 for the workflow log and you will see which inbox it did go to.

regards

Rick Bakker

[Former Member]

Hi,

Thank you for the reply, I have checked in SWI1 for specific work item, it is showing as workflow user. But in the report it is using one of user ID. The problem is in that specific user unable to see the document in his SBWP or not triggering any mails.Could you please help on this.

Regards,

Prabodh.

[anjan_paul]

hI,

  Share screenshot  of workflow log, what user is showin in the log,   But the user did not in his sbwp

[Former Member]

Hello,

You wrote:

"I have checked in SWI1 for specific work item, it is showing as workflow user. But in the report it is using one of user ID. The problem is in that specific user unable to see the document in his SBWP or not triggering any mails"

I don't know which report you're using but SWI1 will show you what is actually happening.

"it is showing as workflow user" - What does that mean? Is it the user you expected?

"that specific user unable to see the document in his SBWP" - That is only surprising if SWI1 shows him as having received the workitem (I assume you mean "workitem", not "document"). If that is the case then check his privileges. Can he see any workitems in SBWP?

regards

Rick Bakker

[Former Member]

Hi,

I'm Using the /opt/vim_analytics report, this is one of VIM module standard report. Here we can see all the list of documents along with work items. For one of work item ID status is indexed and current agent as some user ID. And in the SWI1 for same work item ID current agent as workflow user and it is common for all work item ID's.

So for the specific user who is current agent as per report is not able to see the work item ID in his SBWP inbox. Here query is how the work item ID is missing from the wokflow.And where we can see the work item ID to process further.

Regards,

Prabodh.

[Former Member]

Hello,

Don't rely on any outside reports, SWI1 will show you workflow reality.

"in the SWI1 for same work item ID current agent as workflow user"

What do you mean by "workflow user"? WF-BATCH?

regards

Rick Bakker

[Former Member]

Hi,

Yes, workflow user mean WF-BATCH. Our problem is where we can find the missing work item ID(document). I mean in which user inbox. So that the user can process further.

Regards,

Prabodh.