SAP Authentication - Not working

[Former Member]

HI Experts,

I have installed BO Enterprise 3.0 on one server. Then I configured SAPjco file as per SAP integration kit - installation guide.

Now when i am trying to access :

Application -> Authentication -> SAP

in CMC, I am getting error "The requested resource (/SAP/jsp/auth/sapsec_logsys.faces) is not available".

Please help on this.

Regards,

Rishit

[former_member142702 · Accepted solution]

Hi,

which version of SAP Jco did you install? Where exactly did you copy the files into? What is your O/S? Is this a 64 or 32 bit version?

Regards,

Stratos

[Former Member · Accepted solution]

Hi..

Jco version: 2.1.8

path: C:\Program Files\Business Objects\Tomcat55\server\lib ( Not getting Shared folder..might be bcoz of server)

Also librfc32.dll and sapjco.jar copied in windows/system32 folder.

OS : windows server 2003 and 32-bit

Regards,

Rishit

[former_member142702 · Accepted solution]

Hi

please copy sapjco.jar into C:\Program Files\Business Objects\Tomcat55\common\lib

and only the DLL files into c:\windows\system32 ( I guess you did this, but you mentioned that you copied the .jar file in there also)

Restart the Tomcat and try again.

Regards,

Stratos

[Former Member · Accepted solution]

HI..

Thanks for your fast reply.

I have copied sapjco.jar to common/lib folder.

Restarted tomcat server.

But getting same error.

I copied .dll file to system32 folder.

Is there anything i am missing?

Regards,

Rishit

[former_member142702 · Accepted solution]

Hi,

there are 2 DLL files in the Jco connector package. Did you copy both?

Can you see an "SAP" entry in the authentication drop-down list when you start the CMC login screen?

Regards,

Stratos

[Former Member · Accepted solution]

Hi..

I copied both files.

And i am not getting SAP authentication in drop-down list of CMC login screen.

Regards,

Rishit

[former_member142702 · Accepted solution]

Please do the following:

1 Stop the tomcat

2. Go to C:\Program Files\Business Objects\Tomcat55\WebApps

3. Remove there the following directories:

InfoViewApp

InfoViewAppActions

CmcApp

CmcAppActions

OpenDocument

dswsbobje

PartnerPlatformService

SAP

4. Restart the Toimcat and wait until the directories you removed are automatically created.

Is the SAP entry visible now?

Regards,

Stratos

[Former Member · Accepted solution]

Hi..

In Path:

C:\Program Files\Business Objects\Tomcat55\WebApps

I didn't found SAP directories. And instead of PartnerPlatformservice i found Platformservice directory.

Then also i follow your steps but still not get SAP in drop-down list.

Regards,

Rishit

[former_member142702 · Accepted solution]

Ok. It seems that the int.Kit was not correctly installed.Can you consider uninstalling the int.Kit and installing it again? Select the option to deploy the web files automatically during the installation.

Regards,

Stratos

[Former Member · Accepted solution]

Hi..

When i am selecting option Automatic webfils deploy.. next screen i am getting to enter service name of Tomcat 5.5 with

Server Instance: (server name)

Service Name : ( I don't know how to get this )

Can you help on this?

Regards,

Rishit

[former_member142702 · Accepted solution]

Server Instance: localhost

Service Name: BOE120Tomcat

Regards,

Stratos

[Former Member · Accepted solution]

HI..

It gives me such error while localhost and BOE120Tomcat

Application server instance not detected in directory 'C:\Program Files\Business Objects\Tomcat55\bin/conf/Catalina

Regards,

Rishit

[former_member142702 · Accepted solution]

Hi,

can you post here the contents of the C:\Program Files\Business Objects\Tomcat55\bin/conf/Catalina directory please?

Regards,

Stratos

[Former Member · Accepted solution]

Hi..

I didn't found conf directory in bin directory instead i found in C:\Program Files\Business Objects\Tomcat55\conf\Catalina

In catalina only one directory named: localhost

Content of Localhost directory:

AdminTools.xml

AnalyticalReporting.xml

BusinessProcessBi.xml

CmcAppActions.xml

CrystalReports.xml

host-manager.xml

InfoviewAppActions.xml

manager.xml

PerfomanceManagement.xml

PlatformServices.xml

PMC_Help.xml

VoyagerClient.xml

Xcelsius.xml

Regards,

Rishit

[former_member142702 · Accepted solution]

Hi,

can you please check if any CATALINA_* (eg. CATALINA_HOME) environment variable is set on your machine?

Regards,

Stratos

[Former Member · Accepted solution]

Hi..

There were no such variable in my machine. ( No any user variable and no any system variable )

Regards,

Rishit

[former_member142702 · Accepted solution]

Hi,

did you choose to automatically install Tomcat while installing the BO server?

Regards,

Stratos

[Former Member · Accepted solution]

Hi..

yes.. i choose automatically install Tomcat Server during BOE installation.

Regards,

Rishit

[former_member142702 · Accepted solution]

HI,

it seems that the Tomcat installation is somehow broken. Can you consider removing BOE and installing it again? Please remove also the tomcat service and mysql if they are still visible in the Windows Services panel after uninstalling BO. YOu can use for this the instsrv.exe utility (you can download this from Micorsoft). Remove after that also any remaining files under C:\Programs\Business Objects.

Regards,

Stratos

PS Do not forget to copy the Jco files correctly prior to installing the int.Kit

[Former Member · Accepted solution]

HI..

I have uninstall BOE and reinstall it successfully.

Then i have copied :

sapjco.jar to "c:\program files\business object\tomcat55\common\lib\" folder ( I am not getting share folder might be bcoz of server)

librfc32.dll and sapjcorfc.dll to "c:\windows\system32\" folder

Then i am installing SAP integration kit..

After providing Server Instance (i.e.localhost) and Service name( BOE120Tomcat), next window getting is:

Is SAP Java Connector Installed?

- Plase make sure that SAP Java Connector properly installed.

Plz help me.

Regards,

Rishit

[former_member142702 · Accepted solution]

Hi,

just proceed with the installation. You have already installed the Java Connector files before starting the installation of the int.Kit.

Regards,

Stratos

[Former Member · Accepted solution]

HI...

Thanks a lot yar..

I got SAP in dropdown list and also be able to access in CMC -> application -> authentication

Thaks again.

Regards,

Rishit