Reset SUM During Execution Phase

[Former Member]

Hi Experts,

We want to reset SUM because we do not need to perform the upgrade anymore.

However, the SUM is in already in the execution phase.

I run below command:

E:\usr\sap\SID\SUM\abap\bin>.\SAPup.exe reset prepare

Then it prompts error:

FATAL ERROR: System already in or after downtime, no reset possible

Please kindly advise

BR,

Fadzly Iqbal

[S_Sriram]

Hi Iqbal

You can refer the SAP KBA to reset the SUM tool

2011380 - Previous SUM not finished properly and asking for CLEAN MODULE PASSWORD

BR

SS

[Former Member]

Hi Sriram,

Thank you very much.

Could you tell me how where to find:

Execution code: xxxxxxxxxx

BR,

Fadzly Iqbal

[S_Sriram]

Hi Iqbal

You have to raise the support message which already mention in the SAP KBA 2011380

BR

SS

[Former Member]

Hello SS,

How is this note relevant when he has clearly stated he is in the EXECUTION phase ?

A.