what is OSS(ONLINE SUPPRT SYSTEM)?wht is the purpose of it
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SAP Notes provide urgent corrections and solutions for smaller problems. To solve smaller problems, there are individual corrections in the form of SAP Notes. SAP Notes can be found in the SAP Service Marketplace at service.sap.com/notes. The SAP Note assistant (transaction SNOTE) is supported for ABAP components of Business Intelligence.
Please check this link for more information on how to use SNOTE.
http://www.sappoint.com/basis/snote.pdf
Searching for an SAP Note:
http://service.sap.com/notes You would need OSS ID and Password
1. Select one of the following criteria for the SAP Note:
- Note Number
- Application component
- Processing status
- Implementation Status
- Processor
2. Choose whether you want to
- Limit the selection to certain software components and their releases
- Sort the SAP Notes according to their number or to their corresponding application component
3. Confirm the selection.
SAP Note Download:
1. In the Note Assistant, choose SAP Note Download.
2. Specify the numbers of the SAP Notes that you want to download.
Use the selection function to load one SAP Note or a list of SAP Notes.
3. Confirm your selection.
The system loads the SAP Notes from SAPNet R/3 Frontend into your database.
SAP Note Upload:
1. Select the correct SAP Note in the SAP Service Marketplace under service.sap.com/notes.
2. Choose Download.
The SAP Note is added to your download basket. You can repeat this action for as many SAP Notes as you require.
3. To save the SAP Notes locally on your PC, start the SAP Download Manager. Choose Download.
The SAP Notes are loaded as files into the directory you have specified.
4. Use the upload function in the Note Assistant (Goto -> Upload SAP Note) to load the SAP Note files into your system.
<b><u>Check the following links.</u></b>www.service.sap.com
http://help.sap.com/saphelp_nw04/helpdata/en/64/52d651ac492749b7152609b001c81d/frameset.htm
You would a S-user id to logon to the OSS Notes. The S-user id is basically based on the installation number of your SAP system. You can get the user id from your BASIS. Once you get this then logon to this link:
Also check this document. It has the step by step procedures with screenshots to apply a Note.
http://www.sappoint.com/basis/snote.pdf
<b>Reward if useful.</b>
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