what is OSS(ONLINE SUPPRT SYSTEM)?wht is the purpose of it
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Hi,
OSS notes or SAP Notes (OSS is the old term!) are corrections/fixes found in the SAP service marketplace. A note can range from simple consulting type advice to complex corrections and corrective steps.
There are two ways to connect to the notes search system. They are:
1. The web frontend via your browser at http://service.sap.com/notes
2. The SAPGUI for Windows frontend via transaction OSS1 in your SAP system. [must be preconfigured by your system administrators]
The notes contain instructions and in some cases code corrections. The code can be applied manually via the developer tools or via transaction SNOTE which will try to automatically step you through the application process.
Where the correction is complex and/or not a high priority it maybe that the code is delivered in a Support package and no "advance" code is provided. In this case you have to apply a collection of fixes together at once. This is usually done by your system administrators.
Please check this link for more information on how to use SNOTE.
http://www.sappoint.com/basis/snote.pdf
Regards,
Omkar.
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