Problem with CMC

[#1]

Sometimes while working my CMC suddenly logs out ans asks me for the pasword. This has never happened before. I am using the same BO 3.1 version on the same IE8 64 bit versions.

Even today I was working on my reports and scheduling them and all of a sudden it logs of the CMC and asks me to enter the password and my ID credentials

Any help on this??

The same problem has been there to some other employee whom I work with and he says he is encountering the same problem from the last week.

Any input on this is appreciated.

[former_member230846]

Hi Sri,

If you have a load balancer fronting your java application servers,  it could be caused by not having session persistence configured on the load balancer.

For example,  your initial request is handled by the load balancer, and routed to JavaAppServer1,  any additional clicks are re-routed to JavaAppServer2.

If you have more than one Java App Server, bypass the load balancer or stop the other java app server in the cluster and hit it directly.  For example,  http://JavaAppServerName:8080/CmcApp.

Regards,

Wallie