Outside Discovery Issue

[#1]

Hi,

I am having an issue with the outside discovery process and it not detecting the database installed on a logical host.We have a scenario where we have one physical host with two SAP systems installed. The first has been installed using the physical hostname of the server and the second has been installed using a logical hostname, a seperate diagnostic agent has been installed for each of the hostnames (physical and logical). The diagram below shows the layout:

The host discovery process has detected both the physical and logical hostnames and pushed the host data to the LMDB. The database data for the system installed on the physical hostname has been pushed to the LMDB however for the database installed on the logical hostname it has not.

When running the command, "saphostctrl -function listDatabases" on the server it does not list the database installed on the logical hostname but does find the database installed on the physical hostname. If i run the command "saphostctrl -function getDatabaseProperties -dbname <SID> -dbtype ora" using the SID of the system installed on the logical hostname the values are returned successfully. The same applies when running "saphostctrl -function getDatabaseStatus -dbname <SID> -dbtype ora".

I have tried updating the hostagent to the latest version (720 patch 112) and the kernel of the Diagnostic's Agents but this has not resolved the issue. I have also applied SAP Note 1712468 but this has not resolved the error. Our Solution Manager version is 7.1 SPS4, both the Databases for the managed systems are Oracle 10.2.

Thanks in advance for any help

Ryan

[Former Member]

Hi

Is it possible for you to patch Solution Manager 7.1 SP05 as many issues are resolved.

Can you please check the entries what are displayed in after running this T-code: ST06

and check if SAPOSCOL is running.

Also please check in Managed System Configuration-->Maintain System-->

-->technical instance-->There will be a check box for Outside discovery..

Is this check box checked?

Best Regards

Saurabh