No SID directory exists while running SUM

[#1]

Good day friends

I have an issue trying to start SUM on my sandbox.

It is a Linux/DB2 system. EHP5 had been applied at the beginning of 2012 using EHPI.

Now I'm trying to upgrade the same system to EHP6 and I am getting the following error while starting the process.

I unpacked SUM v1 SP8.0

I start the server and it starts fine

I connect to the port and the GUI starts

I log into the GUI and it errors out:

No SID directory exists or the current user is not authorized to perform operations on SID directory.

You can find more information in the files /usr/sap/K22/put/SUM/sdt/log/SUM/DETERMINE-SID_01.LOG

The log is pretty short:

!--LOGHEADER[START]/-->

<!--HELP[Manual modification of the header may cause parsing problem!]/-->

<!--LOGGINGVERSION[2.0.7.1006]/-->

<!--NAME[/usr/sap/K22/put/SUM/sdt/log/SUM/DETERMINE-SID_01.LOG]/-->

<!--PATTERN[DETERMINE-SID_01.LOG]/-->

<!--FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%6s]: %m)]/-->

<!--ENCODING[UTF8]/-->

<!--LOGHEADER[END]/-->

Jul 19, 2013 9:13:17 AM [Info  ]: Detected SID(s): K22.

Jul 19, 2013 9:13:17 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.j2ee.tools.sysinfo.sid.DetectSidException: No SID directory exists or the current user is not authorized to perform operations on SID directory.

We thought it may have been related to the previous version of SUM I was using but it does the same with the latest one.

Any ides would be greatly appreciated.

Juan

[former_member230888]

HI ,

Is this a DUAL STACK system ??

If not a dual stack and your have tried to remove the java stack manually , you may get these errors. Make sure you clean up your profile files and directories. There should be no visible J2ee key word any where.

Secondly ,if the directory sturcture of your SAP system is incorrect , the tool will not be able to find the correct SID. 3rd thing is you must start the SUM tool using the sidadm user.

br,

Varun.

[juanggarcia]

Hi Varun

It is not a dual stack. ABAP only.

Never had a java instance.

The directory structure is standard and the tool works in other servers with identical strucuture.

SIDadm user has been used all along.

Thanks for your suggentions.

Juan

[Former Member]

Hello Juan,

Could you please check one more thing here. What is the permission of the parent directories.

/usr/sap/K22.

So check the permission of the /usr , /usr/sap , /usr/sap/K22 ??? Who is the owner and whats the permission for the other users.

Regards,

Gaurav

[S_Sriram]

Hi Juan

Better you can rename the SUM folder and then start the process from the beginning

Regards

Sriram