Mail step in workflow

[Former Member]

Hi all,

In the IDES i have made one MAIL step( agent for the same is workflow initiator).

Expected result is that workflow initiator should receive that particular work item.But its not working.

i have seen the authorisation for the backgroungd use WF-BATCH.

he is having all SAP authorisation.

What can be the different reasons beccause of which this Simple step is not working?

Regards,

Vikram Singh.

[Former Member · Accepted solution]

Hi Vikram,

I hope u have configured SWU3 and set WF-Batch and everything such as prefix is ok. In that case initator mail will be sent to the business work place of initator check in the initator's SBWP. if u still find problems go to SWEL or SWI14 or Outbox and see the workflow log to identify the error.

If u try sending external mail then u should configuer SCOT settings.

Regards,

Hari

[Former Member · Accepted solution]

Hi Deepak,

i have checked the status of the workflow and it s lying in the status ready.in SWU3 and WF-BATCH.

what all are the setting that is prerquisite for the MAILSTEP. I dont want to send an external mail.I just want the mail in the INBOX of the initiator.

I think that there is some authorisation issue. But not able to find out the exact reason for the same.

Thanks.