java.net.ConnectException: Connection timed out

[Former Member]

Hi Experts,

I am getting the below error for a FTP sender CC

Error occurred while connecting to the FTP server "IP address": java.net.ConnectException: Connection timed out

And I hav'nt mentioned the any value for Timeout parameter in the sender CC config, is that causing any problem.

As it is occuring in the Production, couldn't be able to play with it.

Please suggest how can I ping the FTP server from XI box and to rectify this issue.

Thanks in advance.

[Former Member]

Hi,

run T-code SM49

there you will find PING click on that

That will ask you the Additional Parameter.

fill the FTP address there and Execute that.It will show the packet loss and other data.

If 0% loss of data then FTP is reachable.

if not reachable then contact FTP vendor.

also check the FTP port by telnet as Telnet <FTP server> <port number>.

Also put some timeout in setting of the communication channel.

if problem not solved then contact the FTP vendor to rectify that.

******Rewards points if useful

Regards,

Sumit Gupta

[Former Member]

Hi Sumit,

after giving below details with PING in SM49,

Adittional parameter: <IP_address>

Target host: <FTP server host name>

It shows below message:

Command executed: ping : -c 4 : <FTP address>

Target host: <FTP host name>

Exception raised: PROGRAM_START_ERROR

And also I mentioned Time out parmater value = 10 secs in the CC config

Please suggest further to resolve the issue.

Thank you.