getting CNTL_ERROR

[amoldshinde]

Hi experts,

I am from Basis, I had the user complaining below issue.

User is using the SCM fucntionality. I am not sure what it is but as basis point of view, below is results we tested.

.When user login in SAP and try to check "alert tab"  --> it opens correctly

But when user clicks on " view queue" tab and then again try to open "alert tab" --> it get dump CNTL_ERROR.

In short, it works when user uses it freshly login but not later the clicked on "queue". 

ST22 dump shows some program dump as normal. Also I am aware of the CNTL_ERROR is mostly because of GUI issue. But we tried re-installing but it did not help.

We upgraded GUI from 730 to 740. still same problem.

For me it seems some dependency or bug in specific program.

I would like your views.

[Former Member]

Try to generate automation trace according to SAP note 158985 - Automation: How do I generate an automation trace?

[amoldshinde]

Hi ,

Can you please suggest what will be the use of this trace.

I can ask user to collect trace but who will analyse them.

is the trace will show exact issue?

Thanks for your response.

[Former Member]

Enable trace, reproduce error and attach collected trace to message.

[amoldshinde]

Hi Roman,

Kindly find the attached trace as requested.

Thanks,
Amol

sapfewdll_01_0008_00_18448_1896 trc.txt.zip