getting CNTL_ERROR

[amoldshinde]

Hi experts,

I am from Basis, I had the user complaining below issue.

User is using the SCM fucntionality. I am not sure what it is but as basis point of view, below is results we tested.

.When user login in SAP and try to check "alert tab"  --> it opens correctly

But when user clicks on " view queue" tab and then again try to open "alert tab" --> it get dump CNTL_ERROR.

In short, it works when user uses it freshly login but not later the clicked on "queue". 

ST22 dump shows some program dump as normal. Also I am aware of the CNTL_ERROR is mostly because of GUI issue. But we tried re-installing but it did not help.

We upgraded GUI from 730 to 740. still same problem.

For me it seems some dependency or bug in specific program.

I would like your views.

[Former Member]

Hi,

Please attach the dump detailed log to the thread.

Regards

Prithviraj.

[amoldshinde]

Hi,

please find the attached for ST22 dump.

Thanks

CNTL_DUMP.txt.zip

[Former Member]

Hi,

Go through the below sap note, if it fits the situation.

1920313 - Monitor gives runtime error on display of multiple HUs

Regards,

Prithviraj.

[amoldshinde]

Hi,

This note is not applicable to our version.

however I do not see it is matching exactly to our case.

As informed earlier, we can check the alert tab with fresh login, but if you click on queue tab and then try to 'alert'tab it will give dump.

please suggest.

thanks

[amoldshinde]

Hello experts,

Any suggestions.

Thanks,
AMol