Find a knowledge base article

[Former Member]

Hi, I'm trying to investigate a timeout issue with crystal report viewer. I'd like to read the knowledge base article that was previously at

http://support.businessobjects.com/library/kbase/articles/c2018701.asp

Can someone tell me if the kb articles have all been migrated to an SAP location and how to track them down please? I've attempted to use the advanced search feature on the SAP notes page with c2018701 as the notes ID, but there is no 'search' button to kick off the query.

[Former Member]

thanks but no thanks - I already have that article I have a print out of it

the point I am trying to make is that searching SAP Notes does not work - it does NOT return old BO KBase articles even if you type in the exact number or a known phrase

what am I doing wrong using SAP Notes Search

Regards

Andrew

[Former Member]

You are NOT doing anything wrong, there are some articles which are in the search list and some aren't like if you read the above posts you will see that even first article which was requested, I could not find by using the old article number.

Later Sourashee some how found it, I have no idea what they have done when they moved the articles over to SAP.

Sorry cant be much of help in this case.

Regards

Jehanzeb