Find a knowledge base article

[Former Member]

Hi, I'm trying to investigate a timeout issue with crystal report viewer. I'd like to read the knowledge base article that was previously at

http://support.businessobjects.com/library/kbase/articles/c2018701.asp

Can someone tell me if the kb articles have all been migrated to an SAP location and how to track them down please? I've attempted to use the advanced search feature on the SAP notes page with c2018701 as the notes ID, but there is no 'search' button to kick off the query.

[Former Member]

searching for old BO KBase article numbers on https://websmp202.sap-ag.de/notes in either "search term" or "number" boxes does not work

for instance I have a print out of 4616600 - What are the minimum rights required to view Desktop Intelligence documents on BusinessObjects Enterprise XI Release 2?

if I search for 4616600 or if I search for any combination of the words then nothing is returned

I have set "Application area" to BOJ

what am I doing wrong?

regards

Andrew

This should probably be in "Business Objects General" rather than "Crystal Reports Design"

[Former Member]

Andrew, I googled your question and recieved plenty of pdf's, not sure which one is going to suit you but here is the link.

[http://www.google.co.uk/search?hl=en&rlz=1B3GGGL_enGB294GB294&q=WhataretheminimumrightsrequiredtoviewDesktopIntelligencedocumentsonBusinessObjectsEnterpriseXIRelease2&btnG=Search&meta=]

hope this helps

Regards

Jehanzeb