FAILURE : java.net.SocketTimeoutException: Read timed out

[Former Member]

Hello All,

My client connecting to my pi server is saying that.

We receive more and more often connection time-outs when connecting to this URL:

https://XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXx

We have Read time outs :

FAILURE : java.net.SocketTimeoutException: Read timed out

This value is set to 15 000 milli secs from our client, which I quite a lot.Can you please investigate this read time-outs?

Could you please help me in investigating this issue. what answer can i give to my client.

Regards,

Ch. Venkat.

[anupam_ghosh2]

Hi Venkat,

               When ever there is this timeout issue the reason might be that the target server port is closed. Its not listening to the PI receiver adapter. In such cases to prove your point get into the client network and at the Operating system command prompt use commands like

telnet (IP address) (port number)

or

ping (target server IP).

If you do not get a response , inform respective team and the business.

Regards

Anupam