Error XS 826 - Cannot process message, no node determined for user

[Former Member]

Hello experts ,

When I try to send an email to external address the above message regarding no node determined for user is coming . I have added a smtp confi in scot.

Can anybody explain me the steps to resolve the above problem.

[Former Member]

Hello Abdul,

Please check if the you have specfied the email address in the address area of the INTERNET tab. If not, please put a "*" or the email id. I think this might be the ice-breaker.

Thanks,

Avishek

[attila_kovacs]

Hello Abdul,

this is exactly the problem Avishek wrote above. You have a recipient address that cannot be found in the address area of any SMTP node and therefore the routing to this address is not possible.

You need to have the address area set, that sets the allowed recipent addresses for the specific node.

Regards,

Attila

[Former Member]

Hi Abdul,

I had the same issue coming up for PR workflow.

When i release the PR, the message used to come that no node determined for the user.

How it got resolved is in scot , the user wasn't maintained.

Moreover you wont be having the permission to release in behalf of other users.

Hope this helps!