Error XS 826 - Cannot process message, no node determined for user

[Former Member]

Hello experts ,

When I try to send an email to external address the above message regarding no node determined for user is coming . I have added a smtp confi in scot.

Can anybody explain me the steps to resolve the above problem.

[JPReyes · Accepted solution]

Ok, so is the SMTP node enabled?...  SCOT -> SMTP -> "Node in use" should be checked

Also, check your SMTP configuration, follow

https://wiki.sdn.sap.com/wiki/display/SI/SAP+to+send+external+mails

Regards, Juan

[Former Member · Accepted solution]

Thank you Juan ,

In cot its checked for Node in use.

And about the configuration link i followed the configuration. and I am not sure about what all are the configurations need to be done to send a external mail.

I am still not able to resolve the problem . Can  you please explain me how can I send a external mail and what all are the configuration need to be done.

[Former Member · Accepted solution]

Hi Abdul,

Could you check whether email Id has been maintained for a user in communication section. You may use Su01 to check.

Regards,

Deepak Kori

[Former Member]

Hello Abdul,

Please check if the you have specfied the email address in the address area of the INTERNET tab. If not, please put a "*" or the email id. I think this might be the ice-breaker.

Thanks,

Avishek

[attila_kovacs]

Hello Abdul,

this is exactly the problem Avishek wrote above. You have a recipient address that cannot be found in the address area of any SMTP node and therefore the routing to this address is not possible.

You need to have the address area set, that sets the allowed recipent addresses for the specific node.

Regards,

Attila

[Former Member]

Hi Abdul,

I had the same issue coming up for PR workflow.

When i release the PR, the message used to come that no node determined for the user.

How it got resolved is in scot , the user wasn't maintained.

Moreover you wont be having the permission to release in behalf of other users.

Hope this helps!

[rodrigo_oliveira1]

We resolved this question with note below:

https://launchpad.support.sap.com/#/notes/0002056291

[Former Member]

Hi,

Please, check SAP Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP, specially NODES section:

4.b )  Nodes - There are different types of node in SAPconnect:

- Select "Node in use".

- Under "Mail Host" and "Mail Port", specify the mail server to which outbound mails are to be transferred.

- Select "Set" for "Internet".

- Specify address areas of recipient addresses that are to be reached using these nodes (usually "*" if all e-mails are to be sent using SMTP).

- For "Output Formats for SAP Documents", the following is recommended:

     SAPscript / Smart Forms          PDF

     ABAP List                               HTM

     Business Object / Link             HTM

     RAW Text                               TXT

Thanks and Regards,

[former_member454405]

Thanks putting * resolved my issue

Regards,

Naveen Kumar

[Former Member]

Hi Abdul,

Please check with your exchange administrator whether the relay(outlook) server is configured to send and receive emails outside your domain..

I feel this could be the issue

Thanks and Regards,

Vimal

[Former Member]

HI joseph,

How can i check exchange administrator,

Thanks & Regards

shivalingesh.

[JPReyes]

How can i check exchange administrator,

Seriously?.... I understand for Exchange Administrator as the person who is in charge of the Administration of your company Mail Services (most likely MS Exchange).

[AtulKumarJain]

Hi Abdu,

Please check  SAP Note No. 455140

Question no 4 and 5 will help you regading this.

Best Regards,

Atul