Open the container tab (same screen of your screenshot). Open the Trip container element. Is it initial? If (and when) it is initial, your workflow will not work. You need to populate the Trip container element. Most likely your workflow is started with an BUS2089 event. Open the workflow builder SWDD and your workflow template. Go to the basic data and the start events. See if there is a problem with the binding (from event to the workflow).
Bluesky
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