emails workflow not working.

[#1]

hi all,

I have a issue here on Workflow. I have created a simple workflow , I have inserted the mail option in Workflow , but mails are not triggering to respective mails.

As shown in the above screen shot, it is struked at the mail id flow.I hope if the mail options given in the workflow the cycle will gets completed .

Hope you understand the issue here.

Please help me out to resolve this issue.

I am waiting for your kind reply.

[saumya_govil]

Hi Santosh,

I think you need to first check the customizing in SWU3. Refer the below link for assistance.

http://web.mit.edu/her/docs/How_To_Guide_Workflow_BCS.ppt

Then also check in workflow log for any errors at the mail send step. Also make sure that you have entered the correct recipient ID for the mail.

For eg. if you need to send mail to SAP mailbox of user 1234, check if the user ID is like US1234.

For sending mail to external ID there is a basis configuration to be done.

Hope this helps!

Regards,

Saumya