Data not getting updated to InfoObject

[#1]

Hi All ,

I have a 0Customer Info Object serving as Master Data. It contains a field Customer Class. If I check in PSA and KNA1, the field is having the correct expected value. But its not getting updated in the Info Object. I have checked transformations and there are no Routines and its a direct mapping.

Can you please guide.

Thanks

Prateek

[Former Member]

Hi All ,

I did a full load today from PSA and the data got updated via Change Attribute Run in the PC.

Also I noticed that the Info Object was getting updated from 2 Source Systems , and both the Source Systems had same Customer No, one for LA and one for NA. Now I was facing issue with LA , whereas the NA loads were completing after NA and were over writing the info object with their Classification No.

Kindly let me know of your opinion.

Thanks

Prateek

[RamanKorrapati]

Hi,

You may need to create one more info object and add as attribute to 0Customeer. At transformations you can map to newly added info obj rather than old iobj from one of the data source(customer class). thru that you can avoid over writing. at bex level you may need to filter out.

Thanks

[former_member182470]

Do you have 0sourcesystem or 0logsys as compounding object to your main infoobject?

Just run full infopackage from the LA source sytem and run full DTP to the infoobject.

[MGrob]

Hi

As Suman said you need another Key Infoobject to separate the two customers from the NA and LA system. If they have the same customer number but it's actually a different customer then you need a object that identifies the two systems. You can use 0logsys as a compounding object for 0customer

hope it helps

Martin

[snitwipro]

Hi,

  Could you please run ACR ? If done using process chain, then use Tcode RSATTR to create a variant using the info object 0CUSTOMER and then run ACR forcefully.

Regards

Sourav

[Former Member]

Hello,

Try to debug the transformation coding.This clearly shows you whether data is flowing in to your target else will throw error.

Based on the error we can find a solution and resolve it.

Hope this helps you.

[former_member182470]

The fact that the data is correct in PSA, you can test your transformation rule for customer class. It will simulate the value and shows you the correct value, if the rule definition is correct.

[Former Member]

Hi Suman ,

Its a direct mapping.with no rules.

Thanks

Prateek

[former_member182470]

I have asked you to test the rule to see the result. Although it is a direct mapping, you can have to test whether the data is flowing correctly to the infoobject or not?

[MGrob]

Hi

Agreed with the others should your load have run fine make sure you "activate masterdata" either right click on 0CUSTOMER or go through change run.

hope it helps

Martin

[Former Member]

Hi Prateek,

Sure your query seems to be not yet done attribute change run option?.

Execute the option from Menu in the RSA1

Hope it helps!

Thanks,

Ram

[Former Member]

Hi Ram ,

Can you please clarify in detail.

Many Thanks

Prateek

[abdullahqureshi]

Hi Prateek,

Are you getting any kind of error during data load?

You are saying PSA data is correct as you required. Just check once your transformation mapping is correct and activate the master data by right click on 0CUSTOMER.

Also you can run Attribute change run as sugggested by Raman.

Follow the below steps:

Go to RSA1 -> Click on Tools -> Execute Hierarchy/Attribute Change for Reporting -> Click on InfoObject List -> if you find 0CUSTOMER in the pending object list then save it & click on execute button at the bottom of the screen, monitor the process from SM37.

Hope it gives you help..

Regards,

Abdullah

[Former Member]

Hi Abdullah ,

transformation mappings are correct. MD is activated , why do I need to activate it again ?

Also the attribute change run is a part of data loads and it contains 0Customer. The data loads have finished succesfully.

Please suggest.

Thanks

Prateek

[RamanKorrapati]

Hi Prateek,

Have you ran attribute change run?

Please recheck at transformations, rule details screen, is it shows direct assignment or not.

You master data load was success? please recheck the last 3 to 4 days jobs logs of customer master data loads.

Thanks

[Former Member]

Hi Ramanjaneyulu ,

The attribute change run is a part of data loads and it contains 0Customer. The data loads have finished succesfully. Also this Customer Classification was changed a couple of months back. But still change is not visible in IO.

Can you please suggest.

Thanks

Prateek

[RamanKorrapati]

Hi prateek,

Just to know:

Try this test case at Dev environment.

At  ecc system change customer class and load to bw side. Check it whether new changes are coming not.

If possible try to debug DTP at Production if you have authorization.

Thanks

[MGrob]

Hi

If the changes are done couple month back and if you have the correct data in PSA just run a full dtp picking up all requests once more you have in PSA and bring data in sync.

hope it helps

Martin