Consignment process - Credit Memo for component consumption

[#1]

Hey all,

we are trying to integrate the consignment process for scheduling agreements. Customer has BN SCC, foundation option in place.

Following steps are working:

• Scheduling Agreement sent to supplier
• Order Confirmation sent back
• Ship notice sent back
• Goods Receipt booked and sent information back to supplier
• Component Consumption done and sent back the information to supplier (supplier sees it)

Last step is not working:

• Credit Memo for Component Consumption via MRKO (in SAP) is done and sent to CIG
  There it fails with an error that the segment <InvoiceDetailOrder> is missing.

--> Necessary Exits and Parameters are in place on ERP side.

--> As from our understanding, it seems like Ariba/CIG want to have a linkage between the credit memo and the purchasing document (SA in our scenario). The credit memo is not linked to any purchasing document as we understand this process in general.

--> Do anyone else have this problem or has a working consignment process in place and can say a little bit more about this behaviour?

Thanks and BR, Dominik

Detailed error from CIG:

BusinessNetwork response is :"Not Acceptable" and ErrorCode:"406" and ErrorResponse:"Invalid Document:The content of element type "InvoiceDetailRequest" must match "(InvoiceDetailRequestHeader,(InvoiceDetailOrder+|InvoiceDetailHeaderOrder+),InvoiceDetailSummary)".

[dominik_grapa72]

Thanks for the answers!

andre.miranda: We are trying the process now with a Consignment-PO. Let´s see how it goes!

rdemchuk: The customer creates the credit memos on their side (in most cases). They also have scenarios where the supplier sends them the invoice, but it´s not common. When they create the credit memos, they usually do it on a weekly/monthly basis ... which includes the material consumption in that period.