Hi,
can you help in finding out how to configure change request management from A - Z including workflow for requester , approval or change manager etc...
and how to send email to notify respective person
thanks
Request clarification before answering.
All,
Use following link below which was provided to me at Tech Ed 2008
https://websmp104.sap-ag.de/solutionmanager -> Technical Papers -> How to Set Up and Use eCTS/ChaRM Solution Manager 4.0 SP12
Kind regards,
Teren
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